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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,195 Reviews

2,195 Reviews of South Bay Hyundai - Service Center

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September 14, 2020

Perfect employees wonderful experience. Good easy communication - no problems Has always been a great place to take my Elantra, never mis communication, very knowledgeable - have a good More

by brenthd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen, Donnie Ellis
Sep 15, 2020 -

South Bay Hyundai responded

We appreciate your business! See you next time at South Bay Hyundai!

September 10, 2020

This is by far the best dealership to bring your car in for service. People are friendly and helpful. Plus, the technicians and service advisors know what they are doing and they do it promptly and accur More

by SMILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen, Donnie Ellis
Sep 11, 2020 -

South Bay Hyundai responded

Thank you for trusting the South Bay Hyundai service team. It is validating that we are delivering this 5-star experience for our customers! See you next time!

September 09, 2020

I bought my car brand new from South Bay Hyundai, and have had all my service work done there. Donny in the service department is great More

by SIGNPAINT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis 5 stars
Sep 10, 2020 -

South Bay Hyundai responded

Thank you for choosing South Bay Hyundai for all of your automotive needs! Donny and our team appreciate your loyalty! See you next time!

September 07, 2020

Raymond from service department has great customer service! Always welcomes everyone with a kind smile, which is awesome! Thank you, Raymond! However, the receptionist who directs the calls need bett More

by STELLAKIM1477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond, Christian Proctor
Sep 09, 2020 -

South Bay Hyundai responded

Thank you for taking the time to leave Raymond at South Bay Hyundai this positive feedback! We appreciate your business!

September 05, 2020

Everything was good, until I waited 2 hours for my Uber to pick me up because they forgot to schedule one for me. When I finally got home they called me 10 minutes later saying my car was ready. More

by SARAIBAIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

South Bay Hyundai responded

We apologize for the inconvenience, Sara. If you wish to discuss your visit further, feel free to reach out. Thanks, Eric Pak - General Manager - 310-974-8180

September 04, 2020

I experienced Great service. I was offered and received a free enterprise rental while I waited! I was able to drive down to beach and go shopping while my car was serviced. More

by DSCHLACHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

South Bay Hyundai responded

Thank you for choosing South Bay Hyundai! We're so happy you took the time for yourself while your car was being taken care of by our team! We look forward to seeing you next time!

September 04, 2020

I schedule an appointment and it was a smooth process. I will come back if I need more services. The providers are very helpful and sweet. More

by jcharles932
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Sep 04, 2020 -

South Bay Hyundai responded

Thanks for taking the time to leave us a review! If there's anything we can do to make your experience exceptional, we appreciate the feedback!

August 29, 2020

Service is always friendly and competent. I do often have difficulties making appointments; my "walk-in" worked out fine. I've always waited while my car gets serviced. The waiting area is comfortable More

by medfordite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Aug 31, 2020 -

South Bay Hyundai responded

Thank you for taking the time to share your feedback on your service visits. We look forward to seeing you next time!

August 28, 2020

Seamless! Enrique was fantastic! My car was ready quickly and even got my husband's car in for service the same day with the same results! So. Bay Hyundai service department is the best! More

by sylterbec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Sep 01, 2020 -

South Bay Hyundai responded

Thank you for visiting South Bay Hyundai! We're so happy to hear that Enrique serviced both you and your husband's cars! See you next time!

August 28, 2020

Keep up the good work lower the price and send out more coupon and have more loaner cars for the customers to use thanks you More

by beverlyann1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
Aug 31, 2020 -

South Bay Hyundai responded

Thank you for your feedback, Beverly Ann! We hope to see you at South Bay Hyundai again!

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