South Bay Hyundai - Service Center

Everything went as planned. Calvin was very friendly. The only thing that was missed is that the problem with my FOB still exists. Not a big deal. I will get it taken care of next time. The only thing that was missed is that the problem with my FOB still exists. Not a big deal. I will get it taken care of next time. More

Firstly, When I pulled up to the service area on 1/7 it took ten minutes for someone to acknowledge that "we'll be right with you". And then another ten minutes to finally speak to someone. Secondly, I wa took ten minutes for someone to acknowledge that "we'll be right with you". And then another ten minutes to finally speak to someone. Secondly, I was there in regards to the Important Safety Recall letter I received for my Tucson. The letter said, in short, a risk of fire in the engine compartment. It took over two weeks to get an appointment. The letter also stated, repairs would be made in an hour or less, but possibly longer. However, after one and a half hours, the necessary part to repair the problem wasn't installed nor was it even on hand. I was told this was just to determine if my car needed the part. That would of been nice to know, wouldn't you think? Now I have to wait who knows how long to make another appointment and make another trip down to the dealership. My time is valuable just like yours. But what's worse is I'm driving a car that could catch on fire and cause bodily harm to me and my family. Thirdly, a copy of this review has been sent to Hyundai Corporate offices. More

I love Hyundai Motors, very good customer service, wait time for servicing is not long, maybe a little longer now but that's understandable due to this Coronavirus, I plan on trading my car in next year time for servicing is not long, maybe a little longer now but that's understandable due to this Coronavirus, I plan on trading my car in next year, maybe June for another Elantra but I really want a SUV , we will see. More

Always awesome service. Service people very professional, as well as sales people. prices are reasonable and i recommend to friends and family. will keep buying with hyundai. professional, as well as sales people. prices are reasonable and i recommend to friends and family. will keep buying with hyundai. More

I have always had good service at this dealer. I don't know why I have to put it in writing when I always give 5 stars know why I have to put it in writing when I always give 5 stars More

I love my Tucson! Such a friendly dealership. Had amazing service. I found a scratch on the car the day after I purchased and was able to bring it in with no questions asked. It looks great! service. I found a scratch on the car the day after I purchased and was able to bring it in with no questions asked. It looks great! More

Quick and efficient. Called to let me know when it's done. Facility is relatively clean. Social Distancing implemented. Wish the price isnt' so high. done. Facility is relatively clean. Social Distancing implemented. Wish the price isnt' so high. More

Jack Kim is an amazing person . Great customer service , He takes the time to listen and make sure all your needs are met. He always greet me with a big smile. He takes the time to listen and make sure all your needs are met. He always greet me with a big smile. More

Calvin has demonstrated care for my car and my feelings, he laughs when I start fussing about paying money. It is a joy to go through these things with a person who shows care for you. I think I have worked he laughs when I start fussing about paying money. It is a joy to go through these things with a person who shows care for you. I think I have worked with Jack, he is also good. More

Donnie always takes care of my car needs. Great service always and always professional. I have been using Southbay Hyundai for over six years now and always get the best treatment. always and always professional. I have been using Southbay Hyundai for over six years now and always get the best treatment. More