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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,196 Reviews

2,196 Reviews of South Bay Hyundai - Service Center

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February 02, 2021

The customer service and the quality of the work by South Bay Hyundai is always great. I'll definitely be visiting again in the future More

by elantra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

South Bay Hyundai responded

We are honored to receive your support, thank you! - South Bay Hyundai Team

February 02, 2021

The best in South Bay my car always runs 100 times better when I visit this dealership . And they kept there word by giving me a free oil change More

by NAWILLIAMS2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

South Bay Hyundai responded

It's always our pleasure to service you! Thanks for being a South Bay Hyundai customer. We'll see you next time!

January 26, 2021

Great time and super easy to work with. The process didn't take very long for my 7000 mile check-up. Will definitely come again. More

by shoefle0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique
Jan 27, 2021 -

South Bay Hyundai responded

We are so happy our South Bay Hyundai team earned your five stars. Thanks!

January 23, 2021

Awesome team , friendly , great customer service ! Richard was great to work with . Really satisfied with our experience in finding a car without feeling pressured . Would recommend South Bay , peo More

by jenstr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard , Cedric Butler, Jermaine Johnson
Jan 26, 2021 -

South Bay Hyundai responded

Thank you for the kind comments about Richard & the South Bay Hyundai team! We're glad you enjoyed your experience with us, and we hope we have the opportunity to work with you again in the future. Take care!

January 21, 2021

South Bay Hyundai service representative Donnie Ellis is hands down the best! He is very informative and straightforward with information . For that reason I request him every time! More

by DUBLABOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jan 22, 2021 -

South Bay Hyundai responded

Thank you for taking the time to share your experience with South Bay Hyundai! Donnie is a huge asset to our team, and we're so happy you trust him with all your automotive needs! See you next time!

January 21, 2021

Jack Kim at the service department gave me a great help. I have waited for over 4 hours but, because of him, it was OK. More

by DANNYCHUNGUS
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

South Bay Hyundai responded

We're happy Jack could help you out! Thanks for choosing South Bay Hyundai for your service needs! Take care!

January 21, 2021

Service was quick and every employee was friendly making sure I was helped and happy with all the work done. Plus free wifi helped alot! More

by TREAZZ.HAYNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jan 22, 2021 -

South Bay Hyundai responded

This is a fantastic review! Thanks from the entire team at South Bay Hyundai!

January 20, 2021

The follow through after the problem was assessed and giving the okay to processed, the tech forgot all about us. waited over an hour for the rental service to come for the loaner car and the problem wit More

by BANIAZ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen, Donnie Ellis
Jan 21, 2021 -

South Bay Hyundai responded

I'm sorry to hear of this experience with us, it's certainly not what we'd expect for our customers. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I would like to get in touch, Eric Pak - General Manager - 310-974-8180

January 15, 2021

Jack could not have been any more energetic, enthusiastic, and friendly. He should get 10 stars. He even got some coffee stains off my passenger seat. More

by fraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

South Bay Hyundai responded

Thanks for this fantastic feedback! We're so glad you got the chance to work with Jack. He is such a great asset to the South Bay Hyundai team. Thanks again and take care!

January 15, 2021

Thank you for your help. Service was completed on the day and time promised. During challenging times, your service was top rate. Happy Sonata owner. More

by L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen, Donnie Ellis
Jan 19, 2021 -

South Bay Hyundai responded

It is always our pleasure to assist you! We greatly appreciate your positive feedback, it means so much to all of us at South Bay Hyundai. Take care and see you next time!

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