South Bay Hyundai - Service Center

Once again the team of Donnie Ellis and Calvin at service department did it they always manage to surpass my expectations. Thank you very much and congratulation to you both for your well deserved promotion. department did it they always manage to surpass my expectations. Thank you very much and congratulation to you both for your well deserved promotion. More

Jack was great, very nice & informative. The whole experience didn’t take too long & I got the outcome I wanted. I would definitely return again! experience didn’t take too long & I got the outcome I wanted. I would definitely return again! More

Jack is always friendly and ready for me when I arrive. The service was completed in quicker than was estimated which is always a good thing The service was completed in quicker than was estimated which is always a good thing More

We recently brought our 2012 Hyundai Veloster for a check engine light issue. Donnie was not only helpful, courteous and knowledgeable about our problem, he went above and beyond for us. It is always a pleas engine light issue. Donnie was not only helpful, courteous and knowledgeable about our problem, he went above and beyond for us. It is always a pleasurable experience dealing with him, and I always feel like I am kept in the loop and well informed on the progress the technicians are making on our car. This level of service ensures we will continue to return to Southbay Hyundai and Donnie. More

Our car needed a new engine and despite the fact that the replacement took longer than we would have liked, the service we received from our service representative Jack Kim was first rate. He kept us inform replacement took longer than we would have liked, the service we received from our service representative Jack Kim was first rate. He kept us informed on the progress of the repair throughout the process and provided exemplary customer service from start to finish - consistent with what we've come to expect from the SB Hyundai team. Our car is now working perfectly - thank you Jack Kim and the SB Hyundai team! More

Enrique in service was great. I was in a hurry and he offered to send my receipt via email so I didn't have to wait. offered to send my receipt via email so I didn't have to wait. More

My experience at South Bay Hyundai was great. I got all my questions answered, and I am very happy that my car is running much better now. my questions answered, and I am very happy that my car is running much better now. More

Iam not sure if was Donnie? But Iam sure u can look that up...this was like coming to a 5 star resort, I kid u not! Very Pleasant visit! I bought 2/ cars here in one wk in 2018” up...this was like coming to a 5 star resort, I kid u not! Very Pleasant visit! I bought 2/ cars here in one wk in 2018” More

Service was great .Enrique took care of all and then job was done properly. We received the wrong part but they took care of the problem and the replacement worked OK. was done properly. We received the wrong part but they took care of the problem and the replacement worked OK. More

Came to this location from DTLA due to me needing to complete other errands in the area. It's out of the way for me. Dropped off my vehicle to complete a recall. They were really busy and I stood around complete other errands in the area. It's out of the way for me. Dropped off my vehicle to complete a recall. They were really busy and I stood around for a good 15 minutes before being helped although I had an appointment. Not a big deal they were busy. I get a call about an hour later telling me that the part was not working in my car so they may have to order a new one as it was probably defective and it was their last in stock. So I'd have to come back once they got the new part in. I was PROMISED they would call me directly to let me know when the part arrived so that I may come in to complete the service. It's been over two months. Just gonna go to another dealership at this point. More