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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,197 Reviews

2,197 Reviews of South Bay Hyundai - Service Center

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February 12, 2021

Awesome experience here. Answer all my questions in detail and perform all the work I needed. My new favorite deal ship for my car needs. Thanks guys More

by ms.thornton092
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen, Donnie Ellis
Feb 12, 2021 -

South Bay Hyundai responded

We are so happy our South Bay Hyundai team earned your five stars. Thanks!

February 12, 2021

Someone else also helped but I do t know his name, very friendly. Website did not help setting up the schedule, kept giving me error message. Thank you More

by enrique.dbarajas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

South Bay Hyundai responded

Thank you for your honest feedback, Enrique. We hope to work with you again in the future!

February 12, 2021

Service was attentive and friendly, followed Covid precautions. They made sure my concerns were answered. Highly recommend them. I have been a regular customer for years and have always been happy wit More

by wishchylde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

South Bay Hyundai responded

Thanks for being a South Bay Hyundai customer! We greatly appreciate your positive feedback and look forward to your next visit with us!

February 12, 2021

Service was timely. Staff was professional and courteous. Had an appointment and I was checked in immediately upon arrival, no waiting. All precautions were taken to insure safety from contactin More

by ssmith3066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

South Bay Hyundai responded

Thank you for the positive feedback about your recent visit to South Bay Hyundai!

February 09, 2021

Wow! Jack was really refreshing to deal with! Attentive, knowledgeable and GREAT communication made this potentially frustrating situation, very easy and uneventful! Thanks Jack K. More

by bzefireman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

South Bay Hyundai responded

We appreciate the great feedback about Jack and our team! Thanks for your business, from all of us here at South Bay Hyundai and we'll see you next time!

February 08, 2021

Excellent service from Ray and the SB Hyundai team. They handled my needs and kept me posted along the way. Very cognizant of Covid issues too. Thanks More

by Jerome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Feb 08, 2021 -

South Bay Hyundai responded

We really appreciate you taking the time to leave Ray and the South Bay Hyundai team this awesome review, thank you, Jerome!

February 08, 2021

Our service advisor was Rex, who was young and who was in the first week on the job. He was very friendly and courteous. They estimated 2 hours for an oil change/inspection. It took about 2.5 hours but they More

by mnypockets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex
Feb 09, 2021 -

South Bay Hyundai responded

Thank you for sharing your experience with us! We appreciate your patience and hope to work with you again in the future!

February 06, 2021

All-around service was great. The only thing that I didn't like was the long wait. I made an appointment where I was on time, but did get helped until 30 minutes later. It was overly busy and I under More

by just124fun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Feb 08, 2021 -

South Bay Hyundai responded

Thank you for taking the time to tell us about your service visit at South Bay Hyundai! We're sorry to hear you experienced a delay when dropping your vehicle off to us. We're glad we could offer you an otherwise great experience and help you get replacement transportation while waiting for your vehicle to be repaired! We are happy that Donnie could make the process easier, and we look forward to providing you with a five-star experience at your next service appointment!

February 05, 2021

I was new to this location.It was easy to set up an I was new to this location. It was easy to set up an appointment. Raymond understood my problem, and was able to explain what needed to be done. I More

by teddyloretta
Recommend Dealer
Yes
Employees Worked With
Raymond Chang and Jeremy, service dept
Feb 05, 2021 -

South Bay Hyundai responded

Thank you for your five-star review! We're glad that Raymond and Jeremy could help you get your vehicle repaired promptly. We hope you'll contact us again for your next service appointment! - The team at South Bay Hyundai

February 05, 2021

From the minute I drove up, without an appointment, they were warm and welcoming. They quickly wrote up the work order and I was on my way in minutes! I have already been impressed with the level of servi More

by RODJENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Feb 05, 2021 -

South Bay Hyundai responded

We’re delighted we could deliver an excellent experience! - South Bay Hyundai Team

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