South Bay Hyundai - Service Center

Excellent service by Jack. Will definitely be returning and keeping South Bay Hyundai as my dealer for all my vehicle needs. Jack was very knowledgeable and was able to get me a same day appointment. and keeping South Bay Hyundai as my dealer for all my vehicle needs. Jack was very knowledgeable and was able to get me a same day appointment. More

I needed my car to be done rather quickly with short notice. The technicians got me in and out even with added issues. Just wish I new that you provide a one easy ride complementary lift or something. I notice. The technicians got me in and out even with added issues. Just wish I new that you provide a one easy ride complementary lift or something. It was difficult for me to arrange a ride for the drop off. Thank you More

Although a coupon was not honored at the time, instead a discount was still given without me asking for it. I like that kind of customer service! discount was still given without me asking for it. I like that kind of customer service! More

The service rep, Jack Kim was excellent! He was courteous, knowledgeable and attentive. We will definitely bring our car there for service in the future! courteous, knowledgeable and attentive. We will definitely bring our car there for service in the future! More

Excellent and fast service. Making them my go to service center. Friendly and informative employees. Felt my car was in good hands and I’ve found Hyundai experts center. Friendly and informative employees. Felt my car was in good hands and I’ve found Hyundai experts More

The service was horrible I am very disappointed. I took my car in and now I have issue That I did not have prior. I’ve called numerous of times not a single person from the service department has returned my car in and now I have issue That I did not have prior. I’ve called numerous of times not a single person from the service department has returned my call. More

Jack very friendly and helped resolve all my issues in a timely manner. I will continue to go back for all of my car services and needs. timely manner. I will continue to go back for all of my car services and needs. More

I’m satisfied. Great service, friendly people. Keep their promise - completed the job on time. Received update. Simple way to setup appointment. Again, outstanding service. Jack Kim is the best! promise - completed the job on time. Received update. Simple way to setup appointment. Again, outstanding service. Jack Kim is the best! More

Jack at Soutbay Hyundai is incredibly attentive and helpful. He made me feel like my car’s successful service was of utmost importance. Thanks Jack. helpful. He made me feel like my car’s successful service was of utmost importance. Thanks Jack. More

I love South Bay Hyundai! I have dealt with other Hyundai dealerships in the past, but never had as feet of an experience as I do at SBH. I consistently deal with the service department as my Hyundai is a 20 dealerships in the past, but never had as feet of an experience as I do at SBH. I consistently deal with the service department as my Hyundai is a 2012, that has had multiple issues over the last 9 years, including a engine that needed to be replaced. Jack in the service department is amazing. He always makes time for me, recognizes my voice and the phone, and even replied to my emails when I didn't know he was furloughed due to the pandemic. The service department is back up and running to their normal hours and Jack is back at work. I recently had an oil change, and this is how you know you have excellent customer service... They were slammed and he offered to have me come back another day, or leave my car and receive a complimentary ride to and from work. I accepted the latter and it was a seem less experience. He scheduled my courtesy rides with a ride share service and I received text updates regarding the ride booking. I love coming to SB Hyundai because people like Jack make you feel like family, not just a turn and burn customer like other dealerships do. I am and plan to be a loyal SBH customer. Thank you again for everything!! More