Back

South Bay Hyundai - Service Center

Torrance, CA

4.5
2,198 Reviews

2,198 Reviews of South Bay Hyundai - Service Center

Sort by
March 22, 2021

Once again the team of Donnie Ellis and Calvin at service department did it they always manage to surpass my expectations. Thank you very much and congratulation to you both for your well deserved promotion. More

by ALEXONET7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Mar 24, 2021 -

South Bay Hyundai responded

Yay! We're glad to hear you had such a great experience working with Donnie and Calvin! Thank you for taking the time to leave us your review and for choosing our team at South Bay Hyundai! We will tell them you say "congratulations!" Take care and we look forward to seeing you next time! - South Bay Hyundai

March 18, 2021

Jack was great, very nice & informative. The whole experience didn’t take too long & I got the outcome I wanted. I would definitely return again! More

by davidlopez3594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

South Bay Hyundai responded

We're so glad Jack could take care of you on your visit to South Bay Hyundai! Thank you for your business and your positive review!

March 17, 2021

Jack is always friendly and ready for me when I arrive. The service was completed in quicker than was estimated which is always a good thing More

by anadamico3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

South Bay Hyundai responded

We appreciate the great feedback about Jack and our team! Thanks for your business, from all of us here at South Bay Hyundai and we'll see you next time!

March 17, 2021

We recently brought our 2012 Hyundai Veloster for a check engine light issue. Donnie was not only helpful, courteous and knowledgeable about our problem, he went above and beyond for us. It is always a pleas More

by ANTHONYGCORTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Mar 17, 2021 -

South Bay Hyundai responded

Thanks for sharing your experience with Donnie and the South Bay Hyundai service team! It's so great to hear you can always count on Donnie to keep you informed and take care of your vehicle. We'll see you next time!

March 14, 2021

Our car needed a new engine and despite the fact that the replacement took longer than we would have liked, the service we received from our service representative Jack Kim was first rate. He kept us inform More

by MADE4MAUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

South Bay Hyundai responded

We're so happy to hear that Jack worked hard to get your car back to new! Our team appreciates your kind words, and looks forward to seeing you next time at South Bay Hyundai!

March 13, 2021

Enrique in service was great. I was in a hurry and he offered to send my receipt via email so I didn't have to wait. More

by hademarco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique
Mar 15, 2021 -

South Bay Hyundai responded

Thanks for the 5-star review! We're glad Enrique could take great care of you!

March 12, 2021

My experience at South Bay Hyundai was great. I got all my questions answered, and I am very happy that my car is running much better now. More

by akiko
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Mar 12, 2021 -

South Bay Hyundai responded

Thanks for this great review! We're glad our team at South Bay Hyundai could answer all of your questions and get you car running well! Safe travels!

March 12, 2021

Iam not sure if was Donnie? But Iam sure u can look that up...this was like coming to a 5 star resort, I kid u not! Very Pleasant visit! I bought 2/ cars here in one wk in 2018” More

by richardkawana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Mar 15, 2021 -

South Bay Hyundai responded

Thanks for this great five-star review, Richard! Your kind words mean so much to us! We're glad Donnie and our team gave you such a great experience and have continued to earn your business! We'll see you next time! - South Bay Hyundai

March 11, 2021

Service was great .Enrique took care of all and then job was done properly. We received the wrong part but they took care of the problem and the replacement worked OK. More

by LOLCESE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Mar 11, 2021 -

South Bay Hyundai responded

We're glad Enrique could take care of everything for you! Thanks for choosing South Bay Hyundai for your service needs!

March 11, 2021

Quick service with my appointment. Jack Kim was very professional and gave detailed explanation of work to be done. Everyone I encountered was friendly and courteous. More

by elcamino726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

South Bay Hyundai responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for choosing South Bay Hyundai!

...
176
...