South Bay Hyundai - Service Center

Customer service during this visit was lacking. Upon pulling in I stood outside of my car and waited for about 15 minutes before anyone walked over to greet me and acknowledge my presence. Disappointing pulling in I stood outside of my car and waited for about 15 minutes before anyone walked over to greet me and acknowledge my presence. Disappointing. More

My first impression of Genesis service physical appearance: not at all pleasing to the eye. Comparing to Lexus and BMW services I have been to, it's not nice. Service representative Jack Kim: h appearance: not at all pleasing to the eye. Comparing to Lexus and BMW services I have been to, it's not nice. Service representative Jack Kim: his kind gesture and genuine friendliness and willingness to help made the trip worthwhile. He is truly a star and an example of how an employee should be. Genesis is very fortunate to have him as part of the team. Thank you. More

Good and timely service. Received a recall notice and was happy that the service to resolve the problem could be completed in a timely manner. happy that the service to resolve the problem could be completed in a timely manner. More

Even though there were a lot of cars there, they still managed to have my car ready for me under 2 hours of me arriving. managed to have my car ready for me under 2 hours of me arriving. More

Thanks to Jack in the service department for getting my 2018 Elantra in and out quickly for it's 2 year maintenance. He's really a sweetheart and was very attentive to my needs. My husband and I also loo 2018 Elantra in and out quickly for it's 2 year maintenance. He's really a sweetheart and was very attentive to my needs. My husband and I also looked at the Konas with the help of Joshua and Germaine. They offered us a great deal but the color my husband wanted was not available. Bummer. They (and we) will follow-up when the new 2022's arrive. Your service and staff are exemplary and I thank you. More

Very attentive, informative and punctual. Will definitely be bringing my cars back. I highly recommend bringing your car here for your service needs. Thank you be bringing my cars back. I highly recommend bringing your car here for your service needs. Thank you More

I brought my vehicle in for a recall Jack was professional Curious and he genuinely seemed to care about the service he offers. Thank You again. professional Curious and he genuinely seemed to care about the service he offers. Thank You again. More

Donnie is wonderful and very helpful he is the best thank you for all your help excellent customer services skills and very nice staff th you for all your help excellent customer services skills and very nice staff th More

The guys treated me well and did a great job on my car. Very efficient, everything went smoothly. That’s why I keep going back to South Bay Hyundai. Very efficient, everything went smoothly. That’s why I keep going back to South Bay Hyundai. More

they are nice to work with and the car was cleaned very well. I wish they took less time though, but I would still rather have everything done properly than rushed. well. I wish they took less time though, but I would still rather have everything done properly than rushed. More