South Bay Hyundai - Service Center

Excellent,my appt was at 10:00,they check-in on time and a 1:10 minutes later i did receive my car back.Ready to go!!!! a 1:10 minutes later i did receive my car back.Ready to go!!!! More

Initial contact with Parts employee for purposes of repair/replacement of damaged key FOB. Was quoted price and was told item would be ordered and programmed. A month passed no contact from dealer. Vis repair/replacement of damaged key FOB. Was quoted price and was told item would be ordered and programmed. A month passed no contact from dealer. Visited dealer and was told (by the same worker, he didn't order. Escalated to manager (Calvin) who made efforts at customer recovery and satisfaction. I returned following day to pick up new/paid programmed FOB at no cost. While there, my media console was malfunctioning. The tech servicing my car, took a moment to reset. It appeared a satisfactory fix. However, less than 24 hours the fix had failed. Soon thereafter I returned, and was quoted a $1100+ amount. Unacceptable More

Jack is so amazing, very friendly, reliable and very helpful and very honest person.I recommend his service 100 percent. Thank you Jack for your help. helpful and very honest person.I recommend his service 100 percent. Thank you Jack for your help. More

Everybody was friendly and did a great job I will recommend this dealership to other friends and family Great job to the team I was in and out pretty quickly recommend this dealership to other friends and family Great job to the team I was in and out pretty quickly More

Great service! I was helped quickly, they were knowledgeable about what my car needed! It was ready on time and I got a prompt call. When I came to pick it up they greeted me and helped me immedia knowledgeable about what my car needed! It was ready on time and I got a prompt call. When I came to pick it up they greeted me and helped me immediately! All around great service! More

My appointment was for 10:30am fir an oil change, arrived and checked in. At 12:45 I had to ask the status of my car as no one provided any update. The oil change cost was $70 which I find to be costly. I in and checked in. At 12:45 I had to ask the status of my car as no one provided any update. The oil change cost was $70 which I find to be costly. I intend to switch to another dealership for my car servicing. I find some of the service staff men to be condescending and treat me as though I don’t know what I am talking about or experiencing with the vehicle I drive every day. I find myself defending my statements each time I bring my car in. Why should I pay such prices to be treated with such arrogance. More

I feel stuck using this service center because it's the only one near me. The service is adaquate, but if they had some competition near by I would try it in a heartbeat. Issue 1: spent a Friday afternoon only one near me. The service is adaquate, but if they had some competition near by I would try it in a heartbeat. Issue 1: spent a Friday afternoon calling, each time going to voicemail and voicemail was full. Issue 2: they always seem to busy to help customers and they have signs everywhere, but none to help me navigate where to go to get the assistance I need. Issue 3: they said they did a full complimentary inspection of the car, but they did not notice the faulty taillight (did they do an inspection at all?). More

Mr Kim was so very accommodating. I was glad I chose South Bay Hyundai. I plan to return to proceed with a recomdation., real soon. South Bay Hyundai. I plan to return to proceed with a recomdation., real soon. More

It unfortunately took 3 visits to repair what should have been done in 1. They miss diagnosed on my first visit. Fixed the original issue on my second visit and created a new issue. I had to bring my vehicl been done in 1. They miss diagnosed on my first visit. Fixed the original issue on my second visit and created a new issue. I had to bring my vehicle back a third time. A car wash would have been nice More

Very expensive service compared to others. Not happy because i found out the simple reset could be done in other shop for less than a hundred dollars only. because i found out the simple reset could be done in other shop for less than a hundred dollars only. More