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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,198 Reviews

2,198 Reviews of South Bay Hyundai - Service Center

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April 20, 2021

Donnie was great. Communicated clearly, set the expectation, delivered on time and offered good suggestions. Exceptional service. I will definitely rely on this dealership and Donnie in the future. More

by JMAREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Apr 21, 2021 -

South Bay Hyundai responded

We are so pleased to hear about Donnie's five-star care to you during your experience! Thank you for coming to work with our team and for your awesome review! - South Bay Hyundai

April 20, 2021

Excellent service & warm self down 2 earth knowledge 4 info about your car! I would choose this Dealership the best since I bought my car, and More

by KENNALLEN9570
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Apr 21, 2021 -

South Bay Hyundai responded

Thanks for the awesome five-star rating! We are so pleased to hear we've earned your business! - South Bay Hyundai

April 20, 2021

Jack, the service advisor, and Jin, valet driver, were excellent. Provided exact time range and gave courtesy call. The service was done on time and cleaned vehicle meticulously. Thank you both More

by LJH021688
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jin
Apr 20, 2021 -

South Bay Hyundai responded

We are so happy our South Bay Hyundai team earned your five stars. Thanks so much!

April 17, 2021

Donnie, always take good care of my car when I bring it in! He is friendly, nice and professional. Check him out he is the best! More

by Mala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Apr 19, 2021 -

South Bay Hyundai responded

Thanks for the great five-star review, Mala! We'll be sure to let Donnie know they've earned such high praise for a job well done! See you next time! - South Bay Hyundai

April 15, 2021

Donnie was great! Will definitely come again!!! The shuttle to the mall was perfect to help the time pass by faster, was very satisfied with the service!!!! More

by ACREIXELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Apr 16, 2021 -

South Bay Hyundai responded

We are so proud to have Donnie as a part of the team at South Bay Hyundai! We are so glad we have earned your business!

April 15, 2021

Jack Kim has been my Service Advisor since purchasing my vehicle 3 years ago. I am very happy and satisfied with his performance and the efficient manner to get the job done. I’ve also dealt with Calvin Je More

by CGYAMAKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheikh Ulhaq
Apr 16, 2021 -

South Bay Hyundai responded

This is such a great thing to hear! Thank you so much for the awesome review and for letting us know Jack and Calvin have made your service visits memorable! We appreciate you coming to work with us! - South Bay Hyundai

April 14, 2021

Great service! - They are the best.They are very Great service! - They are the best. They are very kindness, very helpful, and very reliable. I will definitely recommend their service to others f More

by Jinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Lin
Apr 14, 2021 -

South Bay Hyundai responded

We are honored to receive your support, Jinny. Thank you! - South Bay Hyundai Team

April 14, 2021

Came in for a safety recall that came out months before we purchased new car (surprising) and in about an hour the recall was complete. More

by cjcallender2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rex Lin
Apr 15, 2021 -

South Bay Hyundai responded

Thank you for the review! We're happy to hear our team could help take care of that recall! Let us know if you need anything else! - South Bay Hyundai

April 14, 2021

First time visited for services in this dealership.Jack First time visited for services in this dealership. Jack helped the everything what I need. He is very polite and kindness, very reliable and great More

by HONGMIAEGRACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

South Bay Hyundai responded

Thank you for the wonderful review! It's great to hear Jack and our team offered great care to you while you were here! We appreciate your feedback and look forward to your next service visit! - South Bay Hyundai

April 14, 2021

I had an appointment to get my suv detailed and while it was there they finished the job they called me to pick it up and then when I came to pick it up they could not find it they took 30 minutes to find More

by vela1974.vv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jack Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

South Bay Hyundai responded

We are incredibly sorry for the experience detailing in your review. Even though it was a busy day at service, we are very disappointed to learn that our team did not handle your case with extra care and efficiency, especially having an appointment. Again, we apologize for the experience that you had and hope you allow us to do business with you in the future. Calvin Jeong - Service Director - calvinj@sbhyundai.com

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