South Bay Hyundai - Service Center

Donny, my service advisor was excellent.He was very Donny, my service advisor was excellent. He was very professional and made my service experience very pleasant. I would highly recommend this dealer Donny, my service advisor was excellent. He was very professional and made my service experience very pleasant. I would highly recommend this dealership and especially Donny. More

It was my first visit to the dealership and Jack was amazing both customer service and auto service. Jack was kind, helpful and knowledgeable. I will definitely be back and feel that my car will be in amazing both customer service and auto service. Jack was kind, helpful and knowledgeable. I will definitely be back and feel that my car will be in good hands. More

Rex was the first to help and his follow through on keeping me posted was the best I’ve dealt with in a long time. The overall service given to me was amazing. I didn’t have to wait long to find out w keeping me posted was the best I’ve dealt with in a long time. The overall service given to me was amazing. I didn’t have to wait long to find out what was wrong with my vehicle and they handled everything with a great deal of professionalism from beginning to end. My car had about 6 different issues and it was ready in less than a week. More

The first time I visited in 2020 had a really good experience with early morning service on a Saturday. The last time it was the end of the day on a Saturday and felt a courteous but rushed. experience with early morning service on a Saturday. The last time it was the end of the day on a Saturday and felt a courteous but rushed. More

Thank you Jack for the amazing service both customer service and auto service! The entire SB Hyundai service department does a great job to keep all of the customers happy and well informed as to the ne service and auto service! The entire SB Hyundai service department does a great job to keep all of the customers happy and well informed as to the necessary auto service and timing of said service. THANKS! More

The service reps are very courteous and thorough. Enrique in particular was great! He even took the time to update me when I didn't ask. Raymond is also excellent. So why 4 stars instead of 5? Because this in particular was great! He even took the time to update me when I didn't ask. Raymond is also excellent. So why 4 stars instead of 5? Because this was the second time in 2 weeks I had to come in for the same problem. My understanding is that this was more due to Hyundai corporate policy so the missing star is more a reflection on them and not the service dept. More

Went in for a recall with appointment and told 3-4 hours. After over 5 hours, I called and they were still not done. Turned out to be 6 hours. A little heads up would have been nice or at least offer to After over 5 hours, I called and they were still not done. Turned out to be 6 hours. A little heads up would have been nice or at least offer to give a ride back to the dealer. More

Great customer service friendly and made sure he kept me updated on my car , the smoothest transaction ever at a dealership , would continue to go again. updated on my car , the smoothest transaction ever at a dealership , would continue to go again. More

Went in for recall service and service person explained to me exactly what was going to happen and how long the whole thing would be and provided shuttle service to and from my location. Very much apprecia to me exactly what was going to happen and how long the whole thing would be and provided shuttle service to and from my location. Very much appreciated their hospitality. More