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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,198 Reviews

2,198 Reviews of South Bay Hyundai - Service Center

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June 01, 2021

This was a terrible experience and services. I had to keep calling for an update. Also they didn’t fix everything and i spent a lot of money for them to fix. I will never come back for service and i wish More

by VETTECHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen, Donnie Ellis
Jun 16, 2021 -

South Bay Hyundai responded

We're sorry to hear about this experience. Please reach out to me to discuss this so we can resolve these issues. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

May 30, 2021

I am very pleased with the service and interactions I have had with SBH. I admire their friendly attitudes and excellent customer service in taking care of my car. More

by khilleagleone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 27, 2021

South Bay Hyundai is fabulous! The folks there are friendly, professional and caring! Jeremy Davis gave me VIP service! The service was completed on time. More

by amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
May 28, 2021 -

South Bay Hyundai responded

Amy, Thank you! We're thrilled to hear Jeremy gave you the five-star treatment! We strive for the best customer experience and are happy you received that from us! See you next time! - South Bay Hyundai

Feb 02, 2023 -

amy responded

Thank you Vanessa for your excellent care during my service visit!!

May 27, 2021

I made an appointment to get my battery replaced and have a "Post Pandemic" checkup and service set done. The service rep was friendly and knowledgeable about the EQUUS, which no other dealer visited in thi More

by Mr Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

South Bay Hyundai responded

This review is so great to see! Thank you! It means a lot to hear our team has earned your business! – South Bay Hyundai

May 26, 2021

Very efficient and knowledgeable workers with customer care. Satisfied with my car services. Due to Corvid I missed shuttles and car washed not provided both ways. More

by BCren98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Davis, Kathy Nguyen
May 27, 2021 -

South Bay Hyundai responded

We're so glad to hear our team did our part and helped you get the care your vehicle needed. Thank you for the great rating and for being our customer! - South Bay Hyundai

May 26, 2021

Awesome customer service very friendly staff I’d highly recommend South Bay Hyundai to all of my family & friends. Hands down I’m very satisfied More

by LAMARLO1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
May 26, 2021 -

South Bay Hyundai responded

We are honored to receive your support. Thank you from all of us at South Bay Hyundai!

May 22, 2021

The Service Department Staff make it a very pleasant experience every time I come in. They are always professional when they explain to you about a additional service your car should have. More

by Bucey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
May 25, 2021 -

South Bay Hyundai responded

We are so glad to hear this! Thanks for trusting the South Bay Hyundai service team! We'll see you next time.

May 18, 2021

This service department provides excellent customer service! Calvin and Jack always greet me with a smile and arrive to make sure my car servicing needs are met and extremely considerate of my time. I More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

South Bay Hyundai responded

Thank you for your confidence in the South Bay Hyundai service team, Victor! We're glad to know you can always count on Calvin and Jack to take great care of your vehicle. We'll see you at your next service appointment!

May 17, 2021

Donnie was beyond awesome. He was able to take care of all of my vehicle’s needs. He was friendly and efficient. Will definitely be back for service here. More

by Del R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
May 18, 2021 -

South Bay Hyundai responded

We're glad Donnie could take great care of you! Thanks for choosing South Bay Hyundai, we'll see you next time!

May 15, 2021

Very courteous and prompt. I was treated as a VIP. I was Very courteous and prompt. I was treated as a VIP. I was at the service on time and Donnie was there to receive my car. More

by DHKIM0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
May 17, 2021 -

South Bay Hyundai responded

You are a VIP to us! We are so proud that South Bay Hyundai can take great care of your car!

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