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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,198 Reviews

2,198 Reviews of South Bay Hyundai - Service Center

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June 12, 2021

I went to my 10:00 appointment, they took me right in, and told me they'd call when the car was ready. It happened exactly as stated. I also asked if they could take my car the car wash right next doo More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rex, Donnie Ellis
Jun 16, 2021 -

South Bay Hyundai responded

This five-star rating and review are so great to see! Thank you for being our customer! – South Bay Hyundai

June 11, 2021

Service manager Donnie and Jin who picked up and delivered the car after service are excellent in what they do. Donnie was very attentive to the issues about the car I wanted him to address. Jin is More

by JCHOPRA710
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jun 11, 2021 -

South Bay Hyundai responded

Hello, Jagdish! We are so proud that our team at South Bay Hyundai could provide excellent service for you. Thank you for coming in!

June 10, 2021

Enrique was great and nice. The service was fast and everyone was friendly & helpful. Didn’t have to wait long either. Great job. Thank you. More

by biancapeoples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique, Donnie Ellis
Jun 10, 2021 -

South Bay Hyundai responded

It means so much to hear Enrique and our team gave you such excellent care! Thank you! - South Bay Hyundai

June 09, 2021

Donnie Ellis, Calvin Jeong and the rest of the crew at the service department of South Bay Hyundai have taken care of my car for as long as I’ve owned it. Wouldn’t trust anyone else with it! More

by JA_RAY102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen, Donnie Ellis
Jun 10, 2021 -

South Bay Hyundai responded

Thank you for your five-star rating! We're glad to hear Donnie and Calvin made your experience so great! – South Bay Hyundai

June 09, 2021

This last time my car service was done quickly.Time This last time my car service was done quickly. Time before I was stuck there over 2 hours ? The service was free so I did not say anything. Last b More

by ffelixdcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

South Bay Hyundai responded

Thank you for your feedback! We appreciate the great rating and encourage you to reach out to a member of our team if you have any concerns or questions you'd like addressed in the future! We'll see you next time! - South Bay Hyundai

June 07, 2021

Jack was awesome. He listen to my concerns and promised that he would contact me and let me know any issues and would walk through them with me. More

by JANDERSON43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

South Bay Hyundai responded

We're glad Jack helped you enjoy this experience! Thank you for the high rating and feedback! - South Bay Hyundai

June 07, 2021

I had the pleasure to get Donnie assigned to my first service visit. Donnie is the best Hyundai service manager (or any auto nameplate) that I have ever met! I have had three Genesis leases and there i More

by PMPSTEEL
Customer Service
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jun 08, 2021 -

South Bay Hyundai responded

Thanks for sharing your experience with Donnie at South Bay Hyundai! We're glad to hear he went above and beyond to make your experience exceptional! We look forward to your continued business, Jim! Take care.

June 04, 2021

Calvin and now Donnie are committed to help me take care of my Vehicle As long as they are there I will keep coming back More

by billdrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jun 04, 2021 -

South Bay Hyundai responded

Thanks for your confidence in Calvin and Donnie! We're lucky to have them on the South Bay Hyundai team!

June 04, 2021

I was changed oil. I visited South Hyundai. I was waiting very comfortable. All employees were so kind and helpful. I like the service verywell. More

by EUZEN1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ray .
Jun 07, 2021 -

South Bay Hyundai responded

This is a fantastic review! Thanks from the entire team at South Bay Hyundai!

June 03, 2021

the main reason why i service my car there is because Jack Kim is reliable, responsible and very professional. he is also knowledgeable about the car More

by manzurfalah
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

South Bay Hyundai responded

We love having Jack on the team at South Bay Hyundai! We're so happy that he can take such great care of your vehicle!

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