Back

South Bay Hyundai - Service Center

Torrance, CA

4.5
2,198 Reviews

2,198 Reviews of South Bay Hyundai - Service Center

Sort by
June 25, 2021

Jeremy was very helpful and knowledgeable service advisor , technicians did a awesome job on car look forward to next service .. service was done in a timely manner would definitely come back More

by barryfoos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy in service , Kathy Nguyen, Donnie Ellis
Jun 25, 2021 -

South Bay Hyundai responded

This is so great to hear! Thank you for the five-star review and shoutout to Jeremy! We're happy they made your service visit so enjoyable! - South Bay Hyundai

June 25, 2021

Jack had great customer service, and made sure I was well taken care of. More

by ashleyalysaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

South Bay Hyundai responded

We're so happy to hear it! Jack and our team appreciate your five-star review and will see you next time! - South Bay Hyundai

June 23, 2021

Took my car in for service with an issue with a window and Sunroof. I had bought a bumper to bumper extended warranty with Finance Department. I’m I’m getting the run around. More

by sarouvon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donnie Ellis
Jul 07, 2021 -

South Bay Hyundai responded

We regret to hear about the service issues you've been experiencing with your vehicle. We would like to help get to the bottom of these concerns and improve your rating. Please reach out to discuss this more. Thank you,Calvin Jeong - Service Director - calvinj@sbhyundai.com

June 22, 2021

Jack was very attentive to making sure that my vehicle met its 60, 000 mile checkup and tuneup needs. Jack worked with me to break down my service needs! Richard Fenton More

by RWAFENTON
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

South Bay Hyundai responded

Thank you for the five-star review! Jack will be happy to hear they provided such excellent care! See you next time! - South Bay Hyundai

June 18, 2021

Ray is a nice and trustworthy man. He always treats customers the best. I guess I will visit him again if there is anything to be fixed. More

by yoyee00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esvin Orosco, Cedric Butler, Jermaine Johnson, Kathy Nguyen, Donnie Ellis
Jun 18, 2021 -

South Bay Hyundai responded

We're glad to know you can count on Ray and the South Bay Hyundai team! Thanks!

June 16, 2021

Great service and friendly staff. Jack my service is always great. Appointment was easy to schedule and there was no waiting when my appointment was due. More

by BILLYECOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

South Bay Hyundai responded

Thank you for choosing South Bay Hyundai, we appreciate your positive feedback!

June 16, 2021

Donnie always takes care of my needs. I have been taking my car for seven years and as his customer I am very satisfied . He is always professional. More

by SMIKEJ2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jun 30, 2021 -

South Bay Hyundai responded

Thanks for visiting our South Bay Hyundai team or the years! We're so happy to know you can always count on Donnie!

June 16, 2021

I love this dealership! I've had my Ionic Hybrid since 2018 and they have been my only service provider. Everyone I've met has been professional, extremely pleasant, and knowledgeable. Thanks to Rex Lin More

by f5trouble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Lin
Jun 17, 2021 -

South Bay Hyundai responded

We are so happy that you had a great time at South Bay Hyundai! We are so proud to have served you well!

June 12, 2021

Excellent customer service. Courteous and attentive to my needs as a customer. Acknowledge that I was present and listened to the reason the car required service More

by ilndoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 14, 2021 -

South Bay Hyundai responded

We appreciate you taking the time to leave us your review! We're glad our team could help you address your concerns and we hope to see you next time! - South Bay Hyundai

June 12, 2021

I brought my car in at 8:15 for a minor issue and an oil change. It was very crowded and busy! But, surprisingly, I received a call at approx. 9:30 saying my car was ready to be picked up! They were eff More

by VALARIEARMSTRONG26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember the guys name who helped me but I don't think it's any of the above.
Jun 15, 2021 -

South Bay Hyundai responded

Thank you so much, Valarie! We're so glad our service team made this a speedy service visit and earned five stars in the process! We appreciate you taking the time to leave us your review and look forward to seeing you at your next appointment! - South Bay Hyundai

...
166
...