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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,198 Reviews

2,198 Reviews of South Bay Hyundai - Service Center

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July 03, 2021

This dealership always takes good care of me. They have some of the most nicest and caring employees. They offer great amenities during your wait. More

by sosaluisa30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

South Bay Hyundai responded

Thank you so much for these kind comments about our team! We're truly grateful to have you as a South Bay Hyundai customer and look forward to your next visit with us!

July 01, 2021

Donnie always makes my visit a great experience Thank you Donnie. More

by paulahuling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jul 01, 2021 -

South Bay Hyundai responded

We're glad to know you can always count on Donnie! Thanks for being a South Bay Hyundai customer!

July 01, 2021

Thank you so much for your hard work. Car works and sounds great More

by sharonneb04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermey
Jul 02, 2021 -

South Bay Hyundai responded

Thank you! We're glad to hear it! We look forward to seeing you at your next appointment! – South Bay Hyundai

July 01, 2021

good service, quick and responsible, faithful. I like good service, quick and responsible, faithful. I like this dealer a lot More

by JOSHUASHIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jul 02, 2021 -

South Bay Hyundai responded

This is a fantastic review! Thanks from the entire team at South Bay Hyundai!

June 30, 2021

The Service Department has been a good experience, I would recommend this Service Department to any Hyundai owner. More

by ISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex
Jun 30, 2021 -

South Bay Hyundai responded

We are honored to receive your support. Thank you! - South Bay Hyundai Service Team

June 30, 2021

Donnie is friendly, courteous and provides customer service every time! More

by Sue
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jun 30, 2021 -

South Bay Hyundai responded

Thanks for much, Sue! We'll be sure to share this review with Donnie!

June 30, 2021

I received by mail a manufacturer 's service campaign to install a new auxiliary kit on my 2018 model Santa Fe vehicle. I made the appointment for the procedure, and on the day of the appointment, I handed More

by eleanamej
Customer Service
Recommend Dealer
No
Employees Worked With
N/A
Jul 15, 2021 -

South Bay Hyundai responded

We're sorry to hear that your experience with us was anything less than exceptional and we will be addressing your comments with our team so that we can work on improving our service & communication moving forward. Thanks again for the feedback, and if there's anything else that you'd like to discuss, please reach out, Calvin Jeong - Service Director - calvinj@sbhyundai.com

June 30, 2021

Special Thanks and appreciation to JACK KIM for providing excellent service in a timely manner! He's been my Service Advisor since purchasing my 2017 vehicle at SBH More

by CGYAMAKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheikh Ulhaq
Jul 01, 2021 -

South Bay Hyundai responded

We are so happy to hear this! Thank you for leaving Jack and our service team your five stars! We look forward to seeing you next time! - South Bay Hyundai

June 30, 2021

Jack Kim THANK YOU he was very helpful with explaining Jack Kim THANK YOU he was very helpful with explaining why it took awhile for the recalls to be efficient! I will be returning for more services in More

by ALISIAWOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

South Bay Hyundai responded

Your confidence in us makes our day! Thank you so much! - South Bay Hyundai

June 29, 2021

Thank you Raymond Chang for the quick and great service. More

by JODY_NISHIKAWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Chang
Jun 30, 2021 -

South Bay Hyundai responded

You are very welcome! Thanks for trusting Raymond and the South Bay Hyundai team!

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