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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,198 Reviews

2,198 Reviews of South Bay Hyundai - Service Center

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July 22, 2021

Enrique was kind and patient, it’s too bad it feels as if South Bay Hyundai has out grown it’s facility. Takes way too long to get an appointment and once there it takes way too long to be helped, and way to More

by ericaxume
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique
Jul 23, 2021 -

South Bay Hyundai responded

We're so glad to hear it! Thank you for the awesome review and rating! We'll pass this along to Enrique and the rest of the South Bay Hyundai team!

July 21, 2021

Staff was friendly and addressed all of my concerns. The place seems to be very busy so I noticed there was some difficulty with getting customers in and out. More

by conizuka89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4.5 stars for the new lady in the service department
Jul 22, 2021 -

South Bay Hyundai responded

Thank you for your feedback! We work hard to accommodate all of our customers and provide top-notch customer service. If there is anything more we can do for you please come back and see us any time! Take care!

July 21, 2021

This dealership is super friendly from general manager to normal mechanics Special thanks to them all. To Make Korean car globalized, we need these people as a role model. Phenomenal!!! More

by kmotorsceo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Enrique and all the staffs are awesome, Cedric Butler
Jul 22, 2021 -

South Bay Hyundai responded

Thank you for your confidence in South Bay Hyundai, and for your business. We are thankful to have you as a customer!

July 20, 2021

Great visit! Fantastic speed! All I had to do was make the car available. Easy experience for a first time customer. I hope it’s always this easy! More

by gerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jul 21, 2021 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

July 20, 2021

It’s very experienced employees on service department. From Calvin to Donnie. Friendly and very kind. Am sorry proud I have Hundyi car . I recommend all my friends. More

by Effielate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jul 21, 2021 -

South Bay Hyundai responded

We're so glad our team made this a five-star experience! Thank you so much! - South Bay Hyundai

July 20, 2021

I HAD THE BEST SERVICE EVER FROM NICOLE. IT WAS NOT TOO BUSY AND DIAGNOSTIC AND SERVICE WAS DONE IN LESS THAN THREE HOURS. SHE WAS VERY ACCOMMODATING, UPDATES WERE TIMELY AND HELP WAS FAST! More

by NASH B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen, Donnie Ellis
Jul 20, 2021 -

South Bay Hyundai responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at South Bay Hyundai!

July 19, 2021

Great service and Jack gave great customer service. Done Great service and Jack gave great customer service. Done Great service and Jack gave great customer service. Done More

by ttgre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

South Bay Hyundai responded

Thank you for the five-star review! - South Bay Hyundai

July 19, 2021

customer service was excellent. wait time was pretty much right on. There were busy so the timing was good easy in and out. Nice area for waiting. the dealer on Manchester had popcorn so that would be nice. More

by lou8418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deonte Eckwood
Jul 20, 2021 -

South Bay Hyundai responded

We appreciate your business and your review! Thanks from the South Bay Hyundai Team, Lou!

July 16, 2021

Enrique at the service department and Frank at the parts department were very helpful with my car issues. They completely helped out in a timely manner. More

by Scarlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique and Frank
Jul 16, 2021 -

South Bay Hyundai responded

Thank you for sharing your positive experience with Enrique, Frank, and the South Bay Hyundai team! We look forward to servicing you again in the future!

July 16, 2021

Oil change & 25k mile supposed to take only an hour but there were 2 recalls to fix that would take longer except no part available but still took 6 hours... it was nice that they provided shuttle home, bu More

by familymelissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Jul 19, 2021 -

South Bay Hyundai responded

Thank you for your honest feedback. We appreciate your patience as it is taking some extra time to make sure we have taken care of all aspects of your vehicle and want to provide the best possible service. Please don't hesitate to reach out with any questions!

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