South Bay Hyundai - Service Center

Using phone to get in touch with service is a bad idea, no one answers, I they do they connects me with a Service person I cannot leave message with. So everyone has to be computer literate to make simple no one answers, I they do they connects me with a Service person I cannot leave message with. So everyone has to be computer literate to make simple appointment or change. However, after make an appointment on line, I arrived little late but everything went smooth with Ray's help. My car got ready very quickly and I am pleased. Seems Too busy, not enough help. More

Donnie’s customer service was Impeccable! He was very polite and made sure I was taken care of and had me in and out of there in no time. Would definitely recommend to friends and family. Thank you! polite and made sure I was taken care of and had me in and out of there in no time. Would definitely recommend to friends and family. Thank you! More

The service was quick and on time to exceed my expectations. Excellent customer service was provided. Would definitely recommend this Hyundai service to others looking expectations. Excellent customer service was provided. Would definitely recommend this Hyundai service to others looking More

Having an appointment for my service made it so easy. I was told it would take about 2 1/2 hours and it was done within 2 hours. was told it would take about 2 1/2 hours and it was done within 2 hours. More

When we called to make appointment, the person transferred us to the service dept, then it rang for a long time, then to the voice mail, then it said the mail box was full and hung up. That repeat transferred us to the service dept, then it rang for a long time, then to the voice mail, then it said the mail box was full and hung up. That repeat for 2 days until I called blue link. Other than that, the service was courteous and good. More

Professional, knowledgeable & detailed. Jack keep me informed with the progress of my car. I had to wait longer than I had anticipated, but Jack keep me abreast. informed with the progress of my car. I had to wait longer than I had anticipated, but Jack keep me abreast. More

Having an appointment helps. My service agent Jack Lee, explained what my 75,000 service entailed. The waiting area and restrooms were clean. Bring the popcorn back. explained what my 75,000 service entailed. The waiting area and restrooms were clean. Bring the popcorn back. More

Everything was fine from drop off to pick up; Jack Kim was very cordial, explained what was needed with clearness and efficiency. Totally satisfactory process and car appears to be in fine shape. was very cordial, explained what was needed with clearness and efficiency. Totally satisfactory process and car appears to be in fine shape. More

Customer service was extremely helpful and friendly. Thank you for the teamwork. Toya and JC were the ones that made me a deal I couldn’t turn down. Thank you for the teamwork. Toya and JC were the ones that made me a deal I couldn’t turn down. More

The staff were pleasant and helpful. Specifically, Jack who helped me and Ronald who remembered me by name and my visit a few weeks ago with another issue. who helped me and Ronald who remembered me by name and my visit a few weeks ago with another issue. More