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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,170 Reviews

2,170 Reviews of South Bay Hyundai - Service Center

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August 30, 2024

the wait was 5 hours to address my issues; too long, However the people were friendly More

by jacquie.munnings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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Sep 03, 2024 -

South Bay Hyundai responded

Thank you for taking the time to rate and review your positive experience! Apologies for the service time.

August 30, 2024

Nice coffe and waiting area. Signs showing where to drive upon arrival could be more visible. More

by lisamanilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl
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Sep 03, 2024 -

South Bay Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to the team! If you need anything else from us, please feel free to give us a call or stop by.

August 30, 2024

Everything was So good. They are Very kind and have a heart to help me! More

by byunghokim59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

August 29, 2024

I had an issue with my car but they fixed the problem right away and made sure my car was okay! More

by phillip.paik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

South Bay Hyundai responded

Our service team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 29, 2024

Very professional staff with great service provided The waiting area was clean and well stocked with water, coffee and snacks More

by DAPHNE_JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

August 27, 2024

Went twice for oil change and jack was the first one to explain to me the breakdown of the cost and what was and wasn’t covered under my lease. Very helpful and informative. Great customer service. More

by bridgettkassel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

South Bay Hyundai responded

Thank you for your confidence in South Bay Hyundai, and for your business. We are thankful to have you as a customer.

August 27, 2024

The service was great. The waiting room was stocked and clean. They finished the service quickly and professionally. More

by Mrjkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Knight
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Aug 29, 2024 -

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

August 26, 2024

Great service from the beginning all the way to the end. Nice waiting room with free water, snack, and coffee. Also tables available to work remotely and tvs if you need a break. Restroom are clean and they More

by ANGELICACORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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Aug 29, 2024 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

August 25, 2024

Took way too long to fix my car. Spoke to multiple people only one guy knew what was going on. Then charged me an arm and a leg More

by Potato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

South Bay Hyundai responded

We're so sorry to hear you were unhappy with your experience. Please know, we've shared this feedback with our teams.

August 25, 2024

They did not remove my "need service" notification. They broke a necklace from my car. I feel like they are not careful with the car. More

by reyna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

South Bay Hyundai responded

We're sorry to see the low rating and to hear about your experience. We strive to provide excellent customer service to all our guests and we're sorry we missed the mark.

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