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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,198 Reviews

2,198 Reviews of South Bay Hyundai - Service Center

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August 26, 2021

Great service dept...great communication from Nicole. Was very satisfied with ease checking in and out, I highly recommend.this dealers service team. We will be back. More

by bropaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
Aug 27, 2021 -

South Bay Hyundai responded

Thank you for this wonderful feedback! We appreciate you coming to visit us here at South Bay Hyundai and look forward to seeing you again next time. Take care!

August 26, 2021

Donnie was outstanding, took care of my problem quickly and efficiently. I will definitely come back there For service and looking for my next car. More

by Scorpio45lbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Aug 27, 2021 -

South Bay Hyundai responded

Thank you for the fantastic feedback! We're glad to hear that Donnie was able to take care of your issue and we look forward to seeing you again next time here at South Bay Hyundai!

August 26, 2021

Jack was a great service advisor for me. It was my first time experiencing South Bay Hyundai’s Service Department and he went out of his way to make everything easy and convenient. More

by audie.marzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

South Bay Hyundai responded

We're so glad to hear Jack was so helpful and made this service visit enjoyable for you! Thank you for the five-star rating and for choosing South Bay Hyundai!

August 25, 2021

Superb service from the beginning provided friending and knowledge Service Manager and the South Bay Hyundai Service!! Will return for superb service in the future! Larry Dorsey More

by LARRY DORSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Aug 26, 2021 -

South Bay Hyundai responded

Thank you so much, Larry! You've made our day with your kind words and five-star rating! We look forward to providing many more experiences like this in the future at South Bay Hyundai!

Aug 26, 2021 -

LARRY DORSEY responded

Thank you!!

August 25, 2021

1.C4.ouldn't get pricing of the estimate finalized. 2.Couldn't explain why coolant leakage wasn't detected on service 4 weeks earlier. 3.Could not tell me the exact part needed. 4. Was unable to fin More

by AENSTV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 26, 2021 -

South Bay Hyundai responded

We understand your frustration. We would like to hear more about this experience to learn how we can make it better next time. Please reach out to me so we can discuss this in more detail. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

August 25, 2021

I am happy to provide a quick review. But do not make it requirement that I write a paragraph in order to submit my review. Donnie was great to work with, and my experience with him and the service was gre More

by kj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Aug 26, 2021 -

South Bay Hyundai responded

Thank you for your kind words and rating! We're happy to have you in the South Bay Hyundai family and look forward to seeing you again! Please don't hesitate to reach out to our team if you have any questions or concerns!

August 25, 2021

Service was great. Donnie was very friendly and easy to work with. He called me when my service was complete and made the transaction feel personal. More

by MATT.KIM.M21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Aug 26, 2021 -

South Bay Hyundai responded

Thanks, Matt! We're so glad Donnie helped keep your vehicle running in great shape with their expertise! We look forward to seeing you again at South Bay Hyundai!

August 24, 2021

I had excellent service with 250K Elantra. Great at communicating when my car was done. Will be going back to this dealership's service center in the future More

by CARCHICANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Aug 24, 2021 -

South Bay Hyundai responded

Thanks for leaving us your awesome feedback! We're so glad we could help keep your Elantra in such great shape! We'll see you next time!

August 24, 2021

Donnie Ellis !!!!! Always a pleasure working with Donnie when my Hyundai Sonata Sport needs to be serviced. Such a outstanding and professional service writer. So glad I have Donnie and So Bay Hyundai for More

by richfree2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Aug 25, 2021 -

South Bay Hyundai responded

Donnie is a valued team member and we're so glad they made this a five-star experience for you! Thank you so much for leaving the South Bay Hyundai team your great review! We look forward to seeing you at your next appointment!

August 23, 2021

Jack who helped me out was great! Even though he was busy with many customers he made sure to take care of me. He as exceptional customer service and kept me up to date on the status of the service. More

by jamieborbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

South Bay Hyundai responded

This review means more to our team than you know! We're happy Jack made this a positive visit for you! Thank you for being a South Bay Hyundai customer!

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