South Bay Hyundai - Service Center

Great customer service, helpful, thoughtful, and knowledgeable, the work that was done on my car was ready as promised if not sooner, knowledgeable, the work that was done on my car was ready as promised if not sooner, More

I love it here! The people are very respectful, honest, kind and services a fast and excellent. The people are very respectful, honest, kind and services a fast and excellent. More

Great worker, good showroom, excellent service, nice car wash. Service did not take long, was able to get 60k mile maintenance wash. Service did not take long, was able to get 60k mile maintenance More

Brought the car in for service as well as some issues with an electrical outlet in the car. They rotated the tires which I guess is all that you do for an electric vehicle, but they were unable to addres with an electrical outlet in the car. They rotated the tires which I guess is all that you do for an electric vehicle, but they were unable to address my concern regarding the electrical outlet further, they didn’t even want to dig deeper as to the issue. Just shows that dealers don’t know how to deal with electric vehicles. More

Dropping the car was fine, service was on point. But when picking up my car they took forever. They didn’t know where my car was and to make it worst the technician was on lunch so I had to wait abo But when picking up my car they took forever. They didn’t know where my car was and to make it worst the technician was on lunch so I had to wait about 40 min for my car. More

Kei listened as I was explaining my issues with my 2023 Santa Fe. He did everything he could to find the solutions. He even addressed possible concerns to look for in the future. Santa Fe. He did everything he could to find the solutions. He even addressed possible concerns to look for in the future. More

The remodeled service center has made a world of difference. Service employee was very helpful. difference. Service employee was very helpful. More

had service done and same issue arose after couple of days. took the car in and Jack was on top of my issue to get resolved along with tech Jay. 5 star service! days. took the car in and Jack was on top of my issue to get resolved along with tech Jay. 5 star service! More

The most magical experience I have had at a dealership. My service advisor guided me through my cars repairs. My service advisor guided me through my cars repairs. More

Justin did a wonderful job coordinating the service and the return of my car. Donnie is always amazing and helps with everything that is needed. He made sure I got on the schedule for the recall replaceme the return of my car. Donnie is always amazing and helps with everything that is needed. He made sure I got on the schedule for the recall replacement part and that the service was completed during the time frame that I had available. The pickup / drop off service you provide is wonderfully convenient. Thank you for that. Your entire service and parts team as well as your receptionists are really first rate and make the customer feel valued and respected. Well done, South Bay Hyundai and Genesis of South Bay team! It is a pleasure working with you. I wish other customer service teams could learn from you!! More