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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,198 Reviews

2,198 Reviews of South Bay Hyundai - Service Center

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October 08, 2024

Kei was very thorough! Service done quickly and in a reasonable time! Kei followed up with a text Thank you More

by marilynjoanyoung
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Y
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Oct 11, 2024 -

South Bay Hyundai responded

Thank you for your kind review! Please let us know if we can assist you with anything else.

October 08, 2024

Everything was taken care of in order very quickly. Jack Kim was very friendly and answered all of my questions. More

by yjonly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lee
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Oct 11, 2024 -

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that Jack was able to answer your questions. Please let us know if we can help you with anything else.

October 07, 2024

Pretty good service experience. It was a little awkward going there the first time and I had to figure some stuff out for myself. More

by HAYMAN2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole (?)
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Oct 08, 2024 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business. Please don't hesitate to reach out if you have any questions.

October 05, 2024

Great service great experience very thorough and very prompt and knowledgeable on everything about my car and i got a car wash at the end. More

by FLOWERSAMIR82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
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Oct 08, 2024 -

South Bay Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to the team here at South Bay Hyundai! If you need anything else from us, please feel free to give us a call or stop by.

October 05, 2024

Very efficient new configuration of driveway and service area. Friendly service writers and acceptable prices. More

by lnmwrguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna kuh
Report | Print
Oct 08, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Oct 08, 2024 -

lnmwrguy responded

Thanks for reaching out to me for the feedback

October 05, 2024

Service was good and was done on time. New waiting area and Uber service is great addition. More

by ritu.manrai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremey service was great
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Oct 08, 2024 -

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 04, 2024

Great customer service. Very helpful and friendly and nice . But understand they do not have loaner cars. And they will only Uber you one way. More

by JULIESCRIVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Axume
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business! We appreciate you and look forward to your next visit.

October 04, 2024

The coordinator did a poor job at explaining and was trying to scam more money without telling us what they were going to charge. The quotes were honestly all over the place. More

by SarahLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
Report | Print
Oct 08, 2024 -

South Bay Hyundai responded

I'm very sorry to hear of your experience. I am looking into the matter now. Thank you for letting us know, we appreciate the feedback.

October 04, 2024

Andrew is awesome! Great customer service, explained everything in details, kept me posted with status and pickup time. More

by whirlyjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew from Service Dept
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Oct 04, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

October 04, 2024

Jeremy delivers exceptional customer service. Communicates every step of the process and genuinely care for the performance of my vehicle. I highly recommend him and the team for your car care se More

by ambbreezy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Service dept
Report | Print
Oct 04, 2024 -

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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