South Bay Hyundai - Service Center
Torrance, CA
2,169 Reviews of South Bay Hyundai - Service Center
I don’t usually write reviews but I would feel bad if I didn’t write something because of how great the staff at this location has been each time I went in for service. Really want to give a shout out to K didn’t write something because of how great the staff at this location has been each time I went in for service. Really want to give a shout out to Kei Yukimura, he let me know what to expect and took care of my questions and concerns. Even addressed my concerns before I could ask them since I am sure he understands from the costumers perspective. Also want to shout out other service members I had: Jack K, Jeremy D, Dylan C, and Nicole N More
While the service was great. They returned my car with paint damage from use of a pressure washer. I reached out to service advisor and he said there was nothing hat could be don They returned my car with paint damage from use of a pressure washer. I reached out to service advisor and he said there was nothing hat could be done. Also tires were not properly matched. The car came in with a brand new set of Michelin tires in the front and they put on on the front and another in the rear. More
No loaner vehicles and the person helping me does not keep me update on vehicle. I had to call to check the status of me vehicle keep me update on vehicle. I had to call to check the status of me vehicle More
Took too long to get the job done. Left the customer without loaner vehicle for too long and gave the car back with the check engine light on. Left the customer without loaner vehicle for too long and gave the car back with the check engine light on. More
Great customer service, helpful, thoughtful, and knowledgeable, the work that was done on my car was ready as promised if not sooner, knowledgeable, the work that was done on my car was ready as promised if not sooner, More
It took a long time to schedule the appointment as several times I called and no one picked up the phone. However, the staff I dealt with during the appointment itself were very good. several times I called and no one picked up the phone. However, the staff I dealt with during the appointment itself were very good. More