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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,235 Reviews

2,235 Reviews of South Bay Hyundai - Service Center

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August 02, 2022

Kei my service advisor was upfront and kept me informed of what my car needed. More

by dean.leamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
Aug 03, 2022 -

South Bay Hyundai responded

We're happy to hear this, Dean! Thanks for visiting South Bay Hyundai - Kei & the team look forward to seeing you again next time!

August 02, 2022

Jack was professional and courteous. I waited at the dealership and got my car back in a timely fashion. More

by vickihulbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

South Bay Hyundai responded

Thank you for reviewing your recent visit here at South Bay Hyundai! Jack & the team hope to see you again next time!

August 02, 2022

Everything went quickly and smoothly to completion. I was out sooner than I expected and even got free tacos for lunch while I was waiting! More

by roshan.qureshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

South Bay Hyundai responded

Thank you for sharing your experience! It was a pleasure having you visit us here at South Bay Hyundai and we hope to see you again next time!

August 01, 2022

Crappiest new car warranty service ever. They claim they cannot fund the very obvious rattle under the car even after I showed them where it's coming from. Said they would have to contact More

by billsstuff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

billsstuff responded

Crappiest new car warranty service ever. They claim they cannot find the very obvious rattle under the car even after I showed them where it's coming from. Said they would have to contact Hyundai service tech for explanation. Tha was 4 months ago, and they never called me back with the results. Service department message box always full because they won't empty it because then they would have to talk to a customer about their vehicle. Whoever the overall manager of this dealership is should be fired. He/she couldn't care less about after sales warranty service. I like the vehicle I just think the lazy service repair people should be replaced or at least properly trained how to repair the vehicles. Oh, another thing, they tried to get me to commit to pay $160.00 before they would take the vehicle in for warranty work saying it might be damage, I caused. That's a rip-off.

July 31, 2022

Service advisor was professional and courteous. I was satisfied with the service and I was charged a fair price. More

by PWILLARD7499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

South Bay Hyundai responded

We're glad you feel that way! Thank you for letting South Bay Hyundai provide five-star care for your vehicle! We'll see you next time!

July 30, 2022

I received top notch support and assistance from Donnie Ellis. He will see me again! More

by dlpicard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Aug 01, 2022 -

South Bay Hyundai responded

This is what we love to hear! We look forward to seeing you next time at South Bay Hyundai!

July 30, 2022

I enjoyed the great service Hyundai has to offer! The guys who greeted me were superb and knowledgeable, they know their stuff. Now that I know who they are, I’ll keep coming back! More

by EDUARDO.ESTRADA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Aug 01, 2022 -

South Bay Hyundai responded

Hi Eduardo, thank you for taking the time to share your experience working with our team at South Bay Hyundai! We look forward to seeing you next time!

July 29, 2022

Never disappointed with the service at So Bay Hyundai. Donnie Ellis always makes sure my 2015 Hyundai Sonta Sport is in top shape before I leave. Donnie is such a professional polite and trustworthy gentl More

by richfree2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jul 29, 2022 -

South Bay Hyundai responded

Knowing that you trust Donnie and South Bay Hyundai with your vehicle means the world to us! We are glad you feel confident coming to see us for service on your 2015 Hyundai Sonata Sport! We look forward to assisting you again! Thank you!

July 29, 2022

Friendly. Did the required work in a timely manner. Fixed a problem as required. Waiting area is clean. Coffee was good. Should have access to food. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

South Bay Hyundai responded

Thank you for the review and feedback, Mike. We appreciate you visiting us here at South Bay Hyundai and hope we can be of service to you again in the future!

July 27, 2022

Gloria was very helpful. Service was excellent. Liked video of the work done.I will bring car for service again when due, More

by Ifthikar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria in Service department
Jul 27, 2022 -

South Bay Hyundai responded

We're happy we could help you have a five-star service visit at South Bay Hyundai! Thank you for leaving your kind review!

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