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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,236 Reviews

2,236 Reviews of South Bay Hyundai - Service Center

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September 11, 2022

Donny provides great customer service and is a pleasure to work with which is much appreciated More

by mararoit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Sep 13, 2022 -

South Bay Hyundai responded

Thanks for the five stars! We're glad to hear that Donny could assist you during your visit with us. We hope to see you back! -South Bay Hyundai

September 08, 2022

Service rep was amazing, friendly and will definitely come back to her. She was more than helpful More

by caquino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jazmin Flores
Sep 09, 2022 -

South Bay Hyundai responded

Thank you for giving us the opportunity to earn your business! We're happy to hear Jazmin took great care of you during your visit and we look forward to seeing you again next time here at South Bay Hyundai!

September 06, 2022

I do not believe they deserve more than 1 star for their customer services. Made an appointment but have to check it again one or two weeks later for availability; the manager, Donnie Ellis, did not even pr More

by hawk7876
Customer Service
Recommend Dealer
No
Employees Worked With
Donnie Ellis
Sep 07, 2022 -

South Bay Hyundai responded

Please know we take your feedback seriously and I would appreciate the opportunity to connect with you and discuss the experience you have shared. Please reach out to me with your best availability so we can discuss this in greater detail. Thank you, - Calvin Jeong - Service Director - calvinj@sbhyundai.com

September 02, 2022

Great service! The service was timely and I was able to take an uber from the dealership to the beach while I waited. More

by klaudiarae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Sep 02, 2022 -

South Bay Hyundai responded

We appreciate you leaving South Bay Hyundai your kind review! We hope to see you again!

August 29, 2022

Great and quick service! My dealer called me months before to schedule the appointment, through the valet service they picked up my car, sent consistent updates, sent a recor More

by mjones88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maceo Bradley, Donnie Ellis , Christopher Cisneros
Aug 31, 2022 -

South Bay Hyundai responded

Thank you for taking the time to share this wonderful feedback! We're honored to receive your support and look forward to your next visit with us here at South Bay Hyundai!

August 27, 2022

Great experience compared to other Genesis service departments! Donny is the best and so on it! More

by megan.cukr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Aug 29, 2022 -

South Bay Hyundai responded

Hi Megan, thanks for the five stars! We hope to see you back here at South Bay Hyundai for all of your future automotive needs! -South Bay Hyundai

August 24, 2022

jack was a awesome help from beging to end i will be back on my next service More

by MR. STEELER 55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

South Bay Hyundai responded

We're so happy to hear this! Thanks for visiting Jack & the team here at South Bay Hyundai. We look forward to seeing you next time!

August 23, 2022

Donnie and Vanessa are very welcoming If you have a problem they will make sure it is fixed the whole Genesis staff there is the very best If you have a problem they will make sure it is fixed More

by raqi1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa, Donnie Ellis
Aug 24, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback! We look forward to seeing you at your next visit!

August 23, 2022

Visited for 2nd complimentary maintenance. 8:00AM Appointment that took a little over 2 hours for completion of oil change, oil filter change, tire rotation, and multi-point inspection. New vi More

by ack1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

South Bay Hyundai responded

We're glad your second complimentary maintenance appointment went off without a hitch! Thank you for leaving Jack and the team such a great review! - South Bay Hyundai

August 23, 2022

Great Service from Jack. Estimate of duration was spot-on and He was very professional and friendly More

by gt5772b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

South Bay Hyundai responded

Jack and the team are glad you had a great visit to the South Bay Hyundai service center! Thank you for leaving us your great review!

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