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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,290 Reviews

2,290 Reviews of South Bay Hyundai - Service Center

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December 03, 2022

All I have to say is Donnie Ellis went above and beyond my expectations! He took care of me and my car. Explained in detail what maintenance was going to be done and offered me advice on multiple things More

by mirandavictor23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
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Dec 05, 2022 -

South Bay Hyundai responded

Thank you for taking the time to share this kind review! We're happy to hear Donnie took such great care of you & your vehicle and we'll be sure to pass along this fantastic feedback to him. Take care and please don't hesitate to reach out if our South Bay Hyundai team can be of service again in the future!

November 30, 2022

It’s a great dealership Donnie always takes good care of us Genesis guys. And it’s much appreciated!! Thank you! More

by Leonb1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Report | Print
Dec 01, 2022 -

South Bay Hyundai responded

We'll be sure to let Donnie know how much you appreciate his service! Thanks for your support and we'll see you next time here at South Bay Hyundai!

November 29, 2022

They were so busy but as friendly as can be, quick service and easy pick up More

by AUDREY.976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
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Nov 30, 2022 -

South Bay Hyundai responded

Thank you for the kind review, Audrey! It was a pleasure having you visit us here at South Bay Hyundai and we hope to see you again next time!

November 28, 2022

I worked with Jack this last time. FAmazing turn-around time on repairs. Definitely recommend South Bay Hyundai. More

by LIZ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business! Jack & the team look forward to serving you again in the future!

November 25, 2022

Excellent service. The salesman (James Harrison) was very courteous, attenuative and knowledgeable. teh manger Steve was very straight forward in our negotiations and More

by DERBUNKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Harrison
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Nov 28, 2022 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business! James & the team appreciate your kind feedback and hope to see you again in the future!

November 25, 2022

Good service and kind people. srecice quality was nice and quick and great service. Next time I will go again. More

by mrksong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

South Bay Hyundai responded

We appreciate the kind feedback for our team! We hope that you continue to enjoy your visits to South Bay Hyundai and look forward to seeing you next time! Thank you!

November 24, 2022

I liked that they got me a ride home so I didn’t have to wait there More

by IAMTROUBLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Report | Print
Nov 25, 2022 -

South Bay Hyundai responded

It was our privilege to do so! Thanks for choosing South Bay Hyundai and please don't hesitate to reach out if we can be of service again in the future!

November 24, 2022

South Bay Hyundai provided excellent, efficient service. Saved some money with Costco auto service rebate. Appreciate the free carwash. More

by dfwg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2022 -

South Bay Hyundai responded

We're happy we could help you redeem the Costco service rebate at South Bay Hyundai! Thank you for rating us five stars!

November 24, 2022

Generally good but more delayed than your staff explained. And next service alram has not fixed yet. Eventhough I asked to do it twice More

by Hc kang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2022 -

South Bay Hyundai responded

Thank you for taking the time to share this feedback - we will make sure it gets addressed with our team so that we can work to improve our services where needed. If you have any additional questions or concerns about your visit, please feel free to contact me directly. Thanks again, Calvin Jeong - Service Director - calvinj@sbhyundai.com

November 21, 2022

Short wait to be checked in the young lady was awesome in the service deparment More

by DEBRA.MOODY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Flores
Report | Print
Nov 22, 2022 -

South Bay Hyundai responded

Thank you for the kind review, Debra! We look forward to providing five-star care to you again! - South Bay Hyundai

Nov 23, 2022 -

DEBRA.MOODY61 responded

See you at my next service

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