South Bay Hyundai - Service Center

Friendly professional efficient and personal work done in a timely manner car was also cleaned a timely manner car was also cleaned More

I had a broken part on a used car that I purchased from the dealership 4 years ago that became out of warranty during that time. The cost of the part would have cost more than the KKB book value. The servi the dealership 4 years ago that became out of warranty during that time. The cost of the part would have cost more than the KKB book value. The service department got the Hyundia Corp. to send an adjuster to make an evaluation for the part, and then offered to pay for the replacement part if I paid for labor. The labor cost was less than the 60,000 mile maintenace. So this was a success for me! The car feels brand new with the part replaced. During the whole process the service department at South Bay Hyundai was polite and communicative, and even provided a loaner car for the time I was without the car. I have always enjoyed the car (ioniq electric), and the service provided will allow me to enjoy it for more years. So a big thank you to Jeremy and the others that helped me at South Bay Hyundai. More

My service rep Jeremy is fantastic. He's warm and welcoming and made me feel like he really cares about getting my car the proper service needed without making me feel that I'm going t He's warm and welcoming and made me feel like he really cares about getting my car the proper service needed without making me feel that I'm going to be ripped off. You need to keep this guy. More

Very satisfied with Hyundai service Jack is very nice person. I recommend him to my family members person. I recommend him to my family members More

Great service ! I am always taken care From the time I call to schedule an appointment. I am always taken care From the time I call to schedule an appointment. More

service was great and fast they explain me everything and they did the work fast they did the work fast More

Nicole was my service advisor, she kept me up to date with my repair A+ with my repair A+ More

Nicole is the best. . she explains everything and is patient when doing so. She also has the best attitude whenever I speak to her in person or over the phone . she explains everything and is patient when doing so. She also has the best attitude whenever I speak to her in person or over the phone More

We had a less than 1-start experience. We brought our new lease in for a free oil change and maintanence. Despite having an appointment that was scheduled long in advance, the service depa We brought our new lease in for a free oil change and maintanence. Despite having an appointment that was scheduled long in advance, the service department was low on technicians, so they were not able to service the car. The service clerk was able to find a new appointment. When we brought the car back in, the technician broke one of the main fuses. Since they didn't have the part, they needed to keep the car since it wouldn't start without the fuse. The dealership couldn't give us a ride back home, so we ended up taking a ride share (which was ~$50). When we got a call to pick-up the car, I explicitly let the clerk know that we would come in on Sunday to pick-up the car. Again, I had to take a ride share (which as another ~$50). Once I arrived, I was informed that the service department was closed, so I had to take yet another ride share back home (another ~$50). To get back to the dealership, I needed to take a ride share again (you got it, ~$50), and I was finally able to pick-up my car. In all, I spent close to $200 for a free service. I sent an email to the service department manager and have not heard back. I'm so incredibly disappointed. I am highly unlikey to lease another Hyundai after this experience. More

Car taken in at scheduled time and finished within estimated finish time. Can't complain. estimated finish time. Can't complain. More