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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,063 Reviews

2,063 Reviews of South Bay Hyundai - Service Center

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August 04, 2024

Professional and knowledgable team. Able to estimate time it would take to complete the work. More

by cchoi0502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall their names
Aug 05, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do.

August 04, 2024

Quickly responded when my brand new vehicle AC wasn't working. It was an odd experience. More

by 4MOMGBGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

August 04, 2024

Very responsive, dealt with a software issue immediately very easy to deal with and if I didn’t like them so much I would really object to having to write a minimum 15 word review while rating them!! More

by jonsreceipts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maceo
Aug 05, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience in our service department. Please let us know if there's anything else we can do for you.

August 04, 2024

Great staff and nice area to reast while waiting for service. No issues at all. More

by jllara85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

South Bay Hyundai responded

Thank you for writing such a fantastic review! We are so happy to hear about your experience at South Bay Hyundai. We thank you for giving us the opportunity to serve you.

August 04, 2024

I’m from out of town, and was visiting for my family’s celebration of life for my mom who passed suddenly in April. The service team helped get my mom’s car up and running again and made sure it’s working More

by sarah.b.doherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

South Bay Hyundai responded

We're happy you found our staff to be so supportive during your experience here at South Bay Hyundai. We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2024

Very good and excellent customer service in and out in the timely manner thank you More

by anniehj701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

South Bay Hyundai responded

All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that was your experience! Thank you so much for your recommendation and we will make sure our team hears your kind words.

August 04, 2024

Southbay Hyundai was absolutely great to work with …. good experience grateful for their help! Thanks More

by HARLEY.HOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
Aug 05, 2024 -

South Bay Hyundai responded

Thank you for leaving this awesome review! All of us at South Bay Hyundai appreciate your feedback!

August 04, 2024

Waiting area neat, clean, spacious. Attendees courteous. Service personnel friendly. Snacks, water, cocoa, coffee, tea for the taking. Great service. More

by ccosbyfaulkner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

South Bay Hyundai responded

Thank you so much for the wonderful star rating! We're glad you enjoyed your experience with us and we look forward to your next visit!

August 04, 2024

I am consistently receiving top tier, White gloves treatment from Jack Kim. He's a pleasure to work with, finds the fastest way to get me out and truly understands the cars & their systems to recommen More

by KAMRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

South Bay Hyundai responded

Thank you for your fabulous recommendation and review! All of us at South Bay Hyundai are so pleased you have enjoyed your experiences working with Jack, and we look forward to working with you again! If there is anything more we can do, please let us know.

August 04, 2024

Was not a long wait. The wait room was cool and the consultants were good. More

by dputnam12002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to submit a review of your service experience at South Bay Hyundai. On behalf of our team, we value you as a customer and look forward to serving you in the future.

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