South Bay Hyundai - Service Center

Everything was taken care of in order very quickly. Jack Kim was very friendly and answered all of my questions. Jack Kim was very friendly and answered all of my questions. More

Pretty good service experience. It was a little awkward going there the first time and I had to figure some stuff out for myself. It was a little awkward going there the first time and I had to figure some stuff out for myself. More

Great service great experience very thorough and very prompt and knowledgeable on everything about my car and i got a car wash at the end. prompt and knowledgeable on everything about my car and i got a car wash at the end. More

Very efficient new configuration of driveway and service area. Friendly service writers and acceptable prices. area. Friendly service writers and acceptable prices. More

Service was good and was done on time. New waiting area and Uber service is great addition. New waiting area and Uber service is great addition. More

Great customer service. Very helpful and friendly and nice . But understand they do not have loaner cars. And they will only Uber you one way. Very helpful and friendly and nice . But understand they do not have loaner cars. And they will only Uber you one way. More

The coordinator did a poor job at explaining and was trying to scam more money without telling us what they were going to charge. The quotes were honestly all over the place. trying to scam more money without telling us what they were going to charge. The quotes were honestly all over the place. More

Andrew is awesome! Great customer service, explained everything in details, kept me posted with status and pickup time. Great customer service, explained everything in details, kept me posted with status and pickup time. More

Jeremy delivers exceptional customer service. Communicates every step of the process and genuinely care for the performance of my vehicle. I highly recommend him and the team for your car care se Communicates every step of the process and genuinely care for the performance of my vehicle. I highly recommend him and the team for your car care services. More

Extremely poor communication! No contact from the service rep until I called. My car was there for 2 months to repair a sideview mirror and I only received 4 updates because I cal No contact from the service rep until I called. My car was there for 2 months to repair a sideview mirror and I only received 4 updates because I called them. Managment only got involved when I reached out to the GM. The service center was also non-responsive to corporate calls. When my vehicle was finally ready no one was available to explain why the side view mirror took so long to repair. I asked for a manager and waited for him to review my file and explain the repairs to me before I left with my vehicle. The car was still dirty with spider webs on the tires (even though they said it was washed and offered to wash it again) and they left testing equipment in the vehicle. I saw that when I opened the door to get in the vehicle and drive away. More