South Bay BMW

Simply outstanding Marc is great to deal with I can always reach him to discuss options Once I’m at the dealerships things go very smooth and fast Marc is great to deal with I can always reach him to discuss options Once I’m at the dealerships things go very smooth and fast More

Consistent Customer Care Every Time Every time I visit the South Bay MINI dealership, I receive top-notch friendly service. Lino often helps me as the service advisor. He always thorou Every time I visit the South Bay MINI dealership, I receive top-notch friendly service. Lino often helps me as the service advisor. He always thoroughly answers all of my questions with great care to speak in easily-understood terms, and takes the time to ensure I have a complete understanding of my options and vehicle plan. I always trust his advice, and absolutely recommend him. It is a pleasure to do business with him! More

Best Service Ever Outstanding service. Ready when promised no fuss no haggle. There are several dealerships that I could go to, and I go to SouhBay BMW because of the Outstanding service. Ready when promised no fuss no haggle. There are several dealerships that I could go to, and I go to SouhBay BMW because of the people More

BMW 535 10,000 mile service Scheduled a Saturday morning service appointment. Quick check in. Car was ready two hours later as promised. Service consultant (Kyle Robinson) was fr Scheduled a Saturday morning service appointment. Quick check in. Car was ready two hours later as promised. Service consultant (Kyle Robinson) was friendly. I will be coordinating all future service appointments through Kyle. More

Great experience, got exactly what I wanted I was nearing the end of my lease and getting close to my miles restriction. Marc called me to come in to see if there was anything I wanted to test d I was nearing the end of my lease and getting close to my miles restriction. Marc called me to come in to see if there was anything I wanted to test drive. Honestly, i almost canceled coming in as I was thinking of trying a different brand and I was pretty far down the road negotiating that lease, but Fernando had told me to at least come in, talk to Marc, and see if there was something that could be worked out. I’m so glad I listened. First, dealing with Marc was a pleasure. I felt like I could be upfront with him. I told him what I was looking for and what I was looking to spend. The first car he showed me was exactly what I wanted and after a little back and forth we got it nearly exact at what I was willing to spend. It was a great experience and probably my easiest car leasing experience just slightly ahead of my first lease at South Bay BMW three years prior. Also, they really were helpful during my lease return. Something came up through no fault of my own or South Bay and they helped me handle it and still return the lease. I highly recommend this delearship in general as well as Marc and Fernando specifically as I have only had good experiences and they made me feel like a valued customer. More

Free 32 pt inspection & clock changed from DST I bought my MINI at South Bay BMW/MINI in 2008 when both dealerships were in the same complex. Since then MINI has it's own facility just a few yard I bought my MINI at South Bay BMW/MINI in 2008 when both dealerships were in the same complex. Since then MINI has it's own facility just a few yards away. South Bay has kept my car in EXCELLENT condition - really it runs and looks as like brand new! Lino Serrano is my favorite Service Technician and I do not trust my MINI with anyone else but him! He treats me like family and my car as if it's his! I can't recommend his service and the service at South Bay MINI enough! It is outstanding! After 9 years of ownership, they have kept it up and done and excellent job. They always give me sound advice and alerts and when they're available maintenance specials and special reimbursements. I especially love that I'm a "South Bay VIP" and that I can get a FREE car wash whenever I come - and that doesn't include the MINI car spa that offers every kind of maintenance and primping for your car, or the fact that after each service the free car wash is included. Buy your next car here - the MINI is the best car I have EVER owned. It is FUN TO DRIVE :)! More

Jay Ligorria - Excellent Service 5 Stars for Service with Jay Ligorria, He Is my goto Service Rep. Jay goes 'Above and Beyond' great communication keeping you informed every step of t 5 Stars for Service with Jay Ligorria, He Is my goto Service Rep. Jay goes 'Above and Beyond' great communication keeping you informed every step of the way, shows honesty and integrity. If you get your car serviced at SouthBay BMW, ask for Jay Ligorria, you will not be disappointed! More

Recall service Excellent service and very professional. Dan deserves recognition.Inbound for service/check in excellent. The car was ready on time and the car was d Excellent service and very professional. Dan deserves recognition.Inbound for service/check in excellent. The car was ready on time and the car was delivered clean. More

Lino Serrano, a perfect Service Consultant for So, Bay MINI Mr. Lino Serrano is a glowing example of a model Service Consultant for the whole McKenna Automotive Group. He is always very punctual, trustworthy Mr. Lino Serrano is a glowing example of a model Service Consultant for the whole McKenna Automotive Group. He is always very punctual, trustworthy, hospitable, courteous, knowledgeable and very professional. I do not feel like another "work order" or "service ticket", he really cares about my vehicle's needs and my concerns and addresses them cordially. More

In no hurry! Darryl was very helpful in listing what I needed to get done on my 18 year old Z3! Driving the rental 2018 430i convertible and due to the longer sta Darryl was very helpful in listing what I needed to get done on my 18 year old Z3! Driving the rental 2018 430i convertible and due to the longer stay, the loaner 2018 320i was fun to drive so as experience the latest new tech on the cars compared to my car which feels like its from the stone age without the drivers assists tech that now exists. Getting the regular maintenance, my car has been running trouble free for the last 6 years! So great work finding and fixing problems that I haven't noticed yet to keep me going for the last 6 years. More