Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
South Bay BMW
Torrance, CA
1,230 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you.
Please let us know if we have done a good job or if we need to improve!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,230 reviews
November 20, 2017
Awesome service as always since 2005 Being a customer of South Bay BMW since 2005 I am always pleased with the attention and service from the team, especially Steve Marx who makes each an Being a customer of South Bay BMW since 2005 I am always pleased with the attention and service from the team, especially Steve Marx who makes each and every lease exchange as smooth as possible. I love my M760i and once again thank you S.B BMW More
by M760iMan
Employees Worked With
Steve Marx
November 19, 2017
Excellent Why there are only 5 stars I can give? They deserve 10 stars! If I need to buy a new car, I'll definitely come back to South Bay BMW Why there are only 5 stars I can give? They deserve 10 stars! If I need to buy a new car, I'll definitely come back to South Bay BMW More
by Lucas
Employees Worked With
November 19, 2017
Excellent service and very helpful and knowledgeable about the car. Main reason why I got the car due to his help and mark. Good job !! and very helpful and knowledgeable about the car. Main reason why I got the car due to his help and mark. Good job !! More
by Royh1213
Employees Worked With
Juan Ochoa
November 18, 2017
Good service on my Mini I love my service advisor, Halton Martinez. He's a very upfront guy & has never lied to me. I'm always treated well whenever I get my car serviced. An I love my service advisor, Halton Martinez. He's a very upfront guy & has never lied to me. I'm always treated well whenever I get my car serviced. And the work performed there is always top notch. More
by Mersh12000
Employees Worked With
Halton Martinez
November 18, 2017
Quick and courteous I have been coming the South Bay BMW since 2014 because it is close to home and my first experience was excellent. This visit was for a routine oil c I have been coming the South Bay BMW since 2014 because it is close to home and my first experience was excellent. This visit was for a routine oil change and filter change. I also requested a check of my doors, since one was creaking loudly when opened wide. That was checked and a lubricant was applied to the doors. I also requested the platinum wash and my 99 z-3 looked great afterwards! I did not wait long to get service after I arrived. One employee came over after a few minutes to check for body damage while I waited for my service advisor who was still waiting on another customer. My advisor wrote up what I requested after he checked the records to see that I was caught up with other services. Then he ordered the Uber service and helped with that when I explained that I did not text. I had an Uber driver to take me home and another to pick me up and they were both courteous and helpful. Each BMW employee that I talked to was friendly and helpful. More
by Elizabeth68
Employees Worked With
Jackson Hwang, Service Advisor
November 18, 2017
Everyone was great except The cashier that checked me out seemed to have a chip on her shoulder and was not nice, but everyone else was great, she needs to learn how to interac The cashier that checked me out seemed to have a chip on her shoulder and was not nice, but everyone else was great, she needs to learn how to interact with people More
by None
Employees Worked With
Armando
November 17, 2017
Regular maintenance made easy Great teamwork to get me on my way, I was not left to stand aimlessly but graciously assisted by available members. Dan and May were awesome! Thanks Great teamwork to get me on my way, I was not left to stand aimlessly but graciously assisted by available members. Dan and May were awesome! Thanks team BMW! More
by Lora Lassley
Employees Worked With
May, service, Dan Grammer
November 17, 2017
Adapton to new Apple Phine New technology information from Apple needed for phone. use. Explanation of problem resolved. The setup for the service was done promptly and car was New technology information from Apple needed for phone. use. Explanation of problem resolved. The setup for the service was done promptly and car was returned on time. More
by Paul Di Carlo
Employees Worked With
Alen Yadegar
November 17, 2017
Exceptional Service! Eddie !!!! You are top notch! You made our visit to Southbay BMW soo pleasant and easy! It's no wonder my hiusband highly recommended you ! Thank y Eddie !!!! You are top notch! You made our visit to Southbay BMW soo pleasant and easy! It's no wonder my hiusband highly recommended you ! Thank you for everything! You're the best!!! More
by GGBALVARADO
Employees Worked With
Eddie Ramos
November 17, 2017
2018 mini cooper purchase Excellent staff and service, my 3rd purchase! highly recommended!! Flew in from Santa Cruz, picked up at airport by Mike..quick and attentive service Excellent staff and service, my 3rd purchase! highly recommended!! Flew in from Santa Cruz, picked up at airport by Mike..quick and attentive service Tracey was great as was Mike, car was prepped and perfect. So smooth!! More
by brendt carlson
Employees Worked With
Tracey Dodd
