South Bay BMW

2nd New Car Here and the Same Great Service In December 2016 I had an accident in my 2015 Cadillac CTS. I rerturned to that dealership and had my second horrible experience so I walked next doo In December 2016 I had an accident in my 2015 Cadillac CTS. I rerturned to that dealership and had my second horrible experience so I walked next door to South Bay BMW and was amazed with the epxeirience and drove home in a new 528i. I absolutely loved my car and wrote a 5 star review everywhere I could about my experience! fast forward 11 months and I was in another accident and my 528i was totaled. Of course I went back to South Bay BMW and guess what...even better service and I drove home with a brand new 530i, thank you Al Asghari and Juan Ochoa, you two rock!!! This car is the ultimate car, I love it and also love going back for car washes and being part of the South Bay BMW family. Great job, keep up the great work. The competition has nothing on you. I'm a Cadillac convert to BMW and I'm never going back! More

My experience at South Bay BMW Joseph Espiritu was outstanding: extremely knowledgeable of vehicle, very professional and patient, answered all questions. Would HIGHLY recommend. GR Joseph Espiritu was outstanding: extremely knowledgeable of vehicle, very professional and patient, answered all questions. Would HIGHLY recommend. GREAT EXPERIENCE working with Joseph and Kevin (Genius) who was extremely helpful explaining options....Thank You Joseph, Kevin and "South Bay BMW" More

Good Service I brought my car in for antifreeze, Alen saw that my car was due to be serviced and then addressed other issues with my car. I got a loaner and I was I brought my car in for antifreeze, Alen saw that my car was due to be serviced and then addressed other issues with my car. I got a loaner and I was out of there is less than 30 minutes. He kept me updated and I was very pleased with the service. More

Always willing to above and Beyond I brought my car in to be serviced and Tim helped me not only with the service but also answered questions regarding accessory items I need for an upc I brought my car in to be serviced and Tim helped me not only with the service but also answered questions regarding accessory items I need for an upcoming road trip. More

Quick and nice The check-in process performed quickly and it was convenient to take Uber instead of loaner car. The service was done in one day so I didn't have to The check-in process performed quickly and it was convenient to take Uber instead of loaner car. The service was done in one day so I didn't have to get the hassle of rent-a-car process. Great! More

Mini AC service Chris was very attentive. Only issue would be for the dealer to be ready for customer at the specified time. My appt was at 7am had to wait a bit. Chris was very attentive. Only issue would be for the dealer to be ready for customer at the specified time. My appt was at 7am had to wait a bit. More

As always a great experience Had a minor warranty issue with my 16 528. I called service and scheduled an appointment for the following day. When I arrived at the dealer, I didn Had a minor warranty issue with my 16 528. I called service and scheduled an appointment for the following day. When I arrived at the dealer, I didn't have to wait more than a minute or two before the service advise Jay greeted me. I needed a loaner car and which was complementary. One of the things I like is South Bay's loaner cars aren't plastered with "Loaner Car" stickers on the windshields. When I see other dealers do that, I think that looks so cheep. I also like the fact that I get to drive different model BMW's. My previous loaner experience with a 16 528 influenced my decision to purchase that specific model . More

My Review I have 3 5series car from south bay, great people great service. I am always greeted warmly and with friendship, The service department is ready for m I have 3 5series car from south bay, great people great service. I am always greeted warmly and with friendship, The service department is ready for me, More

Oil change plus diagnostic. I dealt with Willy Reyes, very warm and nice person, knowledgeable and reliable. Final price was a little less than quoted, always nice. Will always c I dealt with Willy Reyes, very warm and nice person, knowledgeable and reliable. Final price was a little less than quoted, always nice. Will always come back to South Bay BMW. More

Easy and Pleasant Very polite service staff. Was in and out. Courtesy Uber ride is a wonderful addition to your service. Saves time and very convenient. Made taking Very polite service staff. Was in and out. Courtesy Uber ride is a wonderful addition to your service. Saves time and very convenient. Made taking my car in for service a no hassle experience. More