South Bay BMW

South Bay BMW exhibits overall excellence! I have leased BMW's from South Bay for the past 17 years. I am always thrilled with their customer service and prices. I woiuldn't go anywhere else fo I have leased BMW's from South Bay for the past 17 years. I am always thrilled with their customer service and prices. I woiuldn't go anywhere else for my auto needs. More

Sales I came in to renew my car lease. Essie may my experience smooth and fast. I have form a friendship with Essie. He is very personable. I came in to renew my car lease. Essie may my experience smooth and fast. I have form a friendship with Essie. He is very personable. More

Great service! Communicated everything so I didn’t have any questions about what was going to happen regarding my car. Fast and efficient thank you! service! Communicated everything so I didn’t have any questions about what was going to happen regarding my car. Fast and efficient thank you! More

Great review Great experience I would recommend this to other BMW owners I was kept up to date provided a loaner car and it all done in a timely manner Great experience I would recommend this to other BMW owners I was kept up to date provided a loaner car and it all done in a timely manner More

First Class facility and experience This is my third experience at purchasing a vehicle from South Bay and they continue the fine service nuances of purchasing a vehicle. While the fina This is my third experience at purchasing a vehicle from South Bay and they continue the fine service nuances of purchasing a vehicle. While the final paperwork continues to be a long process, the helpfulness of the salesperson and others was top notch. Michael Yoakim was professional and truly helpful with the features of my vehicle. More

BMW Rocks! Marc, was very helpful. He knew his stuff and handsdown the most professional Sales Advisor I've ever had in purchasing or leasing a new automobile. Marc, was very helpful. He knew his stuff and handsdown the most professional Sales Advisor I've ever had in purchasing or leasing a new automobile. More

Very easy! Love the service that the Leasing department provides. Things are easy while you’re leasing the car, and while your car is being serviced. Steve Ma Love the service that the Leasing department provides. Things are easy while you’re leasing the car, and while your car is being serviced. Steve Marx and his team are awesome. More

Just great service and great people!!! Service on my car always in a timely fashion. Al is always so friendly when I come in and see him, however EVERYONE MAKES YOU FEEL WELCONE at all tim Service on my car always in a timely fashion. Al is always so friendly when I come in and see him, however EVERYONE MAKES YOU FEEL WELCONE at all times😃 More

Good Experience Except for One Problem Still waiting for follow up from someone on my Teleservice issue. I bought my car from Assael BMW in Monrovia. I moved to the South Bay and now use Still waiting for follow up from someone on my Teleservice issue. I bought my car from Assael BMW in Monrovia. I moved to the South Bay and now use South Bay BMW. I no longer get service due notices from BMW of Monrovia, nor do I get them from South Bay BMW where I have been servicing my car for about 2 years now. I first tried to fix this about 1 year ago. At that time I spoke with both dealerships and BMW of North America. Both dealerships stated that it was the other dealerships responsibility to transfer my Teleservice. BMW North America referred me to the dealerships. I brought this up again during my recent service. My service associate made a call while I was there and told me that he could not fix it to call my old dealership and ask the have my Teleservice transferred to South Bay BMW. I called my old dealership and was told I needed to speak to the service manager who was unavailable. I left a message for the service manager and have not received a call back. Two conversations with each dealership and one with BMW North America and no resolution. This is very frustrating. Someone needs to figure it out without any more time or energy from me. More

Awesome service Top Notch service from beginning to end. Juan Ochoa explained everything to me about my car. He was professional, friendly & put me at ease. X Top Notch service from beginning to end. Juan Ochoa explained everything to me about my car. He was professional, friendly & put me at ease. X More