Back

South Bay BMW

Torrance, CA

3.9
1,230 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
Contact Dealership

18800 Hawthorne Boulevard

Torrance, CA

90504

Directions

By Type

Showing 1,230 reviews

December 23, 2017

Best shopping experience This was by far my best car shopping experience. Arsen was able to identify a car that was the right fit for me right from the first minute. He aske More

by Dina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arsen Babajanyan
Dec 24, 2017 -

South Bay BMW responded

Hi Dina, Thanks for sharing your recent 5 star sales experience with Arsen here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

December 23, 2017

Care customer Staff is professional serve customer well .the loaner car service is excellent . Cashier is efficiency check in is quick car return in clean conditio More

by BMWX5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loaner car counter a lady I do not get her name, Dan Grammer
Dec 24, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 4 star service experience with Dan here at South Bay BMW! We're pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine! If there's anything we can do in the future to earn one more star from you please just send us an email! customerservice@mckennacars.com

December 22, 2017

Service Dan always takes good care of me. Communication is excellent. Car is ready when expected. Clean all staff is friendly. You want too many words More

by Iflytom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Grammer
Dec 23, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your continued 5 star experience with Dan here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We sincerely look forward to seeing you our store anytime in the future. Happy Holidays, and enjoy the road ahead in your Ultimate Driving Machine!

December 22, 2017

Great except for pick up It was perfect until I had to wait 32 minutes for my car to be brought around!! Pissed me off. Notably I arrived the day after I was told the car was More

by Pandp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vee
December 21, 2017

Everyone is very helpful I have a physical handicap and everyone was willing to help me. Most of all, May made feel like I was the only one that mattered. More

by Ride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Villalobos. May was very friendly, helpful and really made me feel special.
Dec 21, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star experience with May here at South Bay BMW! We're very pleased to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine! Happy Holidays!

December 21, 2017

Service I am so satisfied the gentleman that help me Joshua West was a very nice person he went out of his way to help me with my car More

by Alma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua West
Dec 21, 2017 -

South Bay BMW responded

Hi Alma, Thanks for sharing your recent 5 star service experience with Joshua here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!

December 20, 2017

Thank for the best deal best deal I can get at South Bay BMW look forward to buy more cars here with a great services from Fe and Khoi Thank you guys so much More

by Calvin Lim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khoi Diep, Fe Celestial
Dec 21, 2017 -

South Bay BMW responded

Hi Calvin, Thanks for sharing your recent 5 star experience with both Fe and Khoi here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. We sincerely look forward to seeing you in our store anytime in the future. Happy Holidays, and enjoy the road ahead in your Ultimate Driving Machine!

December 20, 2017

New BMW 530 I was happy to purchase a new (loaner) BMW from Southbay BMW. Everyone was helpful and attentive and easy to move through from start to finish. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lin
Dec 21, 2017 -

South Bay BMW responded

Hi Mike, Thanks for sharing your recent 5 star experience with Lin here at South Bay BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your BMW 5 Series! We sincerely look forward to seeing you in our store anytime in the future. Happy Holidays, and enjoy the road ahead in your Ultimate Driving Machine!

December 19, 2017

Renew my lease South Bay BMW provided excellent service. Essi knew what I was looking for & had the vehicles ready for me to view, test drive and move forward with More

by Pgb3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan (genius), Essie Doroodian
Dec 21, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star leasing experience with Essie and Juan here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. We sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 18, 2017

Excellent dealership Enjoyable process; professional service. Will definitely consider for future purchases. Far better attention to customer needs than other dealership More

by Grant Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Cleary
Dec 19, 2017 -

South Bay BMW responded

Hi Grant, Thanks for sharing your recent 5 star experience with Marc here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at South Bay for your BMW needs, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!

...
50
...