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South Bay BMW

Torrance, CA

3.9
1,230 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
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18800 Hawthorne Boulevard

Torrance, CA

90504

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Showing 1,230 reviews

June 25, 2018

Excellent service Armando at South Bay BMW provide me an excellent service for the service visit. He timely appears at the service appointment and listened my concern. More

by Yumsama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Ponce
Jun 25, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Armando here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

June 25, 2018

Excellant Service I enjoy seeing and working with the service adviser Darryl Kwock and Sale Rep Eddie Ramos, they both work hard to take care of their customers. I hav More

by blackie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Kwock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Ramos
Jun 25, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your continued 5 star experience with both Darryl and Eddie here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for all things BMW. Enjoy every mile ahead in your Ultimate Driving Machine!

June 25, 2018

Great service adviser despite mishap Appreciate the communication and service from the adviser. Unfortunately, my wheel was scratched while it was getting serviced, but Jorge was great in More

by Nonnahob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
Jun 25, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Jorge here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We're sorry your wheel was scratched, but we couldn't agree more - it's all about the way in which it's handled! Enjoy the road ahead in your Ultimate Driving Machine!

June 25, 2018

Service as promised. Quick in and out drop off and pickup Service performed as promised. Great follow-up by service rep. EZ loaner car checkout and return. Still puzzled by the lack of complementary coff More

by Reggie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anderson Chinchilla
Jun 25, 2018 -

South Bay BMW responded

Hi Reggie, Thanks for sharing your recent 5 star service experience with Anderson here at South Bay BMW! We're pleased to read your review, and we appreciate your feedback as well. We do have Starbucks which we feel is a much better option than the regular coffee found in most dealerships. Please let us know if you'd like to share additional feedback! customerservice@mckennacars.com

June 25, 2018

1sr Scheduled Maintenance Service The service is top notch. Anderson was very helpful. I got the car at the time it was promised. The dealer offers loaner cars, through Enterprise, par More

by Arnel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anderson of BMW
Jun 25, 2018 -

South Bay BMW responded

Hello Arnel, Thank you for sharing your recent 5 star service experience with Anderson here at South Bay BMW! We're pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

June 25, 2018

South Bay BMW is the best! People working in South Bay BMW are extremely friendly ,very helpful ,very professional and very good specialists 👏🏻We are looking for new BMW and S More

by jasiu47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson
Jun 26, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Jackson here at South Bay BMW! We're pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We're here for you anytime in the future when the time is right for your new BMW. Enjoy the road ahead in your Ultimate Driving Machine!

June 25, 2018

Excellent service Josh, my service adviser, is friendly and accommodating. He met me promptly at the time of our appointment, completed all the paperwork timely and se More

by bimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh West
Jun 25, 2018 -

South Bay BMW responded

Hello, and thanks for sharing you recent positive service experience with Josh here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

June 24, 2018

Outstanding Tim is the main reason I am a repeat customer at South Bay BMW. His attention to detail and thoughtfulness is unprecedented and would recommend him to More

by M6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy McIntosh
Jun 24, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Tim here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

June 24, 2018

Enjoyable and thankful for all personnel Everyone was fantastic My service advisor Timothy was incredible Made sure everything was done Jaime from enterprise was fun And all the person More

by Wonderwoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy McIntosh
Jun 24, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with both Tim and Jaime here at South Bay BMW! We're thrilled to read your very kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

June 24, 2018

Great service provided by the team at South Bay BMW. I Would recommend the the dealer to anyone interested in getting great service. Thank you. More

by Bmw surveys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Villalobos
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