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South Bay BMW

Torrance, CA

3.9
1,230 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
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18800 Hawthorne Boulevard

Torrance, CA

90504

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Showing 1,230 reviews

July 06, 2018

Excellent service. Prompt and courteous and very helpful. Excellent service. Prompt and courteous and very helpful. Excellent service. Prompt and courteous and very helpful. Excellent service. Prompt and cou More

by kjmdodger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ochoa
Jul 09, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star experience with Juan here at South Bay BMW! We're pleased to read your kind review, and we'd like to thank you for choosing us here any South Bay for all things BMW! Enjoy the road ahead in your Ultimate Driving Machine!

July 06, 2018

This was our third transaction at SB BMW—great experiance Steve and team have always done a great job for us. when it comes to BMW, Steve is our go to guy! We are 100% satisfied with the dealership, the staff More

by heyblake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Martin, Steve Marx
Jul 09, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your most recent 5 star experience with both Steve and Christian here at South Bay BMW! We're thrilled to read your review, and thrilled to read you're loving every mile ahead in your new Ultimate Driving Machine!

July 06, 2018

Quick, clear processs, easy and fast to lease a new car No BS sales approach. Transparent and aggressive pricing. Adam worked out details with me before I visited the dealership. The actual transaction as More

by Drew H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Elzaila
Jul 09, 2018 -

South Bay BMW responded

Hi Drew, Thanks for sharing your recent 5 star sales experience with Adam here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW! Thanks for choosing us here at South Bay, and we're here for you anytime in the future for scheduled service, parts / accessories, and anything else your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!

July 04, 2018

Friendly and Knowledgeable Great service and reception. Very knowledgeable and helpful. Kyle was very helpful in getting my tire fixed and making sure that the insurance purchas More

by Exander23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Robinson
Jul 05, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service visit with Kyle here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

July 04, 2018

Great Service Replaced my glove box (no Charge). Replaced tail gate actuator. Total cost $50 with Extended Service Contract). Covered Rental car as well. Great Serv More

by carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

South Bay BMW responded

Hi Carl, Thanks for sharing your recent 5 star service visit with Willie here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

Jul 06, 2018 -

carl responded

Not sure why Pricing had 3 stars...last visit was 5 stars on pricing ($50).Previous visit 3 weeks ago for 25k service was a little pricey at $811.

July 03, 2018

South Bay BMW Best Dealer Out in SoCal I love South Bay bmw ! They have shown me the best customer service experience from start to finish ! Tim McIntosh is the best service advisor and mak More

by Ebnimo05201991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy McIntosh
Jul 03, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your most recent 5 star service visit with Tim here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

July 03, 2018

How to eliminate concern Having been a client of South Bay BMW for over 25 years. I only need two words as to why I return time after time. Dan Grammer Professional, punc More

by Roger C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Grammer
Jul 03, 2018 -

South Bay BMW responded

Hello Roger, Thanks for sharing your continued 5 star service experience with Dan here at South Bay BMW! We're beyond thrilled to read your kind review, and we'd like to sincerely thank you for your business over the past 25 years. Enjoy every mile ahead in your Ultimate Driving Machine Sir!

July 02, 2018

Wonderful Service Came in for my first service on my Mini Cooper. Halton Martinez, my service rep, was amazing. I was in and out in a jiffy. I was so happy with my ex More

by RachelinaMini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Halton Martinez
Jul 02, 2018 -

South Bay BMW responded

Hello and thanks for sharing your recent 5 star service experience with Halton here at South Bay BMW and MINI! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your MINI service needs. Enjoy every mile ahead!

July 02, 2018

Great customer serivce Had my BMW 440i serviced the other day. Jorge helped me out and gave great customer service. My car was done in a timely manner. More

by Marthac2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Jul 02, 2018 -

South Bay BMW responded

Hi Martha, Thanks for sharing your recent 5 star service experience with Jorge here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW 440i service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

June 29, 2018

Great service and done in a few hours. Darryl is always great and greets me with a smile. Easy to drop off my car and get a loner More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Kwock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your continued 5 star service experience with Darryl here at South Bay BMW! Enjoy the road ahead in your Ultimate Driving Machine, and thanks for choosing us here at South Bay for your BMW service needs.

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