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South Bay BMW
Torrance, CA
1,230 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you.
Please let us know if we have done a good job or if we need to improve!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,230 reviews
July 12, 2018
Service related Always on time, never have to wait long for service or the advisors, will come back for other reasons so expect to have same service Always on time, never have to wait long for service or the advisors, will come back for other reasons so expect to have same service More
by Cathy123
Employees Worked With
Dan Grammer
July 12, 2018
Service is routinely excellent This is the second time I brought my car in, and both times the service has been superb. May Villalobos made sure I knew how long everything would tak This is the second time I brought my car in, and both times the service has been superb. May Villalobos made sure I knew how long everything would take, convinced me that the service department would find a minor problem (they did), and came to meet me when I returned to pick up the car. It runs like new again! More
by Russ
Employees Worked With
May Villalobos
July 11, 2018
Scheduled service at Southbay BMW Quality timely service. Professional atttitude with no time wasted. Car was served card, oil changed, problem with sit belt failed indicator resolved. Quality timely service. Professional atttitude with no time wasted. Car was served card, oil changed, problem with sit belt failed indicator resolved. Will use again More
by IR
Employees Worked With
Timothy McIntosh
July 10, 2018
Top notch.m As always, May V. my service advisor, is fantastic. She listens to my needs and responds friendly and quickly. The turn around for service has alway As always, May V. my service advisor, is fantastic. She listens to my needs and responds friendly and quickly. The turn around for service has always been speedy and with great care. Thanks May! More
by AndrewA
Employees Worked With
May Villalobos
July 10, 2018
Good customer service Willie and Armando made sure to get me a ride by Uber back to my location while my car was being serviced. And that was helpful. Willie and Armando made sure to get me a ride by Uber back to my location while my car was being serviced. And that was helpful. More
by ladyt
July 09, 2018
Service at South Bay BMW From appointment scheduling to pick up if my car. South Bay delivered exceptional service. Jorge is awesome to work with! Thank you South Bay and Jorg From appointment scheduling to pick up if my car. South Bay delivered exceptional service. Jorge is awesome to work with! Thank you South Bay and Jorge More
by Car
Employees Worked With
Jorge
July 08, 2018
Great Service Thank you for your help. I’m satisfied with my new car thanks to the help of Fe and the management. Thank you very much! Thank you for your help. I’m satisfied with my new car thanks to the help of Fe and the management. Thank you very much! More
by Marcial de Guzman
Employees Worked With
Alex Shin, Fe Celestial
July 08, 2018
Excellent service Oscar, my technician was absolutely amazing and Darrell was very helpful and efficient. They made i got in and out quickly and that I had a leaner pri Oscar, my technician was absolutely amazing and Darrell was very helpful and efficient. They made i got in and out quickly and that I had a leaner priced to be. More
by Rasha
Employees Worked With
July 07, 2018
Excellent communication. Friendly people Never thought of buying a new car can be so easy. All the communications were done thru email prior to the day we drove the new car home. Fe did a g Never thought of buying a new car can be so easy. All the communications were done thru email prior to the day we drove the new car home. Fe did a great job to explain the differences between packages and options. We are Very happy with the dealer and the new car. More
by BK
Employees Worked With
Fe Celestial
July 06, 2018
Service oriented personnel all around! Dan Grammar is a pleasure to work with and is always helpful if I have questions! All employees I encountered were very friendly and I would recommend Dan Grammar is a pleasure to work with and is always helpful if I have questions! All employees I encountered were very friendly and I would recommend to anyone needing to service their car. More
by Happy X3 owner
Employees Worked With
Dan Grammer
