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Soerens Ford - Service Center

Brookfield, WI

4.8
254 Reviews

254 Reviews of Soerens Ford - Service Center

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May 23, 2024

They make scheduling is easy and quick. Service is great for the F250 powerstroke. Not trying to oversell anything either. More

by mtstanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Soerens Ford responded

Thank you so much for your five star review! We appreciate your business and can't wait to serve you again.

May 23, 2024

Tyler takes great care of us and is always knowledgeable and friendly. Amen amen amen More

by mike.moore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Soerens Ford responded

Thank you! Tyler is a great guy and we appreciate your business!

May 23, 2024

They were so prompt, courteous and explained everything very thoroughly. Would go again for any service. More

by lpkgator2000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
May 28, 2024 -

Soerens Ford responded

Thank you for your five-star review! We appreciate your business and hope to see you again!

May 22, 2024

Tyler is outstanding. We understand everyone is short on technicians, but sometimes the quality prior to releasing truck lacks. Generally great, but once in a while you ne More

by darrin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Soerens Ford responded

Thank you for your review regarding Tyler! I'm sorry we did not meet your expectations! I promise are working diligently to make every customer satisfied and happy!

May 22, 2024

Great service,car washed, and the pick up and delivery is an exceptional addition to their regular service options. More

by bwormington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Soerens Ford responded

Thank you for the wonderful five star review! We appreciate your business and your feedback is valuable.

May 20, 2024

Service was great. He took care of everything and went the extra mile to make sure I was happy. More

by kadjeff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Soerens Ford responded

Thank you for your five-star review! We appreciate you!

May 20, 2024

Soerens is our “go to” when we need a new car. John Schultz is our guy! Soerens is fair and easy to deal with! Love the service & especially Tyler Garfield! He addresses our concerns & follows thr More

by marysusanhoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schultz l-five plus stars!
May 28, 2024 -

Soerens Ford responded

Thank you for your wonderful review! We appreciate your business and your feedback.

May 20, 2024

It was a great experience. This was the first time I used the service department and it was wonderful. Very knowledgeable and friendly. More

by barbmartin90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ridder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Soerens Ford responded

Thank you for your five-star review! We appreciate you!

May 20, 2024

Tyler stayed in touch with me and met the commitments he made to me. The car was done timely. More

by tim_m_michalski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Soerens Ford responded

Thank you for your five-star review! We appreciate you and your feedback!

May 17, 2024

Job was started late because paperwork was lost. Engine cover is still lose despite multiple requests to make sure it be fastened. No apologies about lost paperwork or incomplete work. More

by dtaler60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Garfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Soerens Ford responded

I am so sorry for your experience with our dealership and how we handled your service work. Please feel free to reach out to me when you have time. - 262-781-9800. June, General Manager

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