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Soerens Ford - Service Center

Brookfield, WI

4.7
507 Reviews

507 Reviews of Soerens Ford - Service Center

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November 30, 2024

Very personable, easy scheduling, do what they commit to do, live the rides home and delivery of car benefits More

by cocreate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Who took my info over the phone didn’t add that I needed a loaner or rental so I drove 40 minutes only to end up having to drive back because there was no car for me to take home. Total xx More

by john.goeden
Service Communication
Recommend Dealer
No
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Curt and Spencer from Soerens did a great job with my Truck. They explained very clearly step by step of what worked needs to be done to my truck. Thanks again to Curt and Spencer for doing a great jo More

by Na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Car was serviced in a timely and professional manner. Tyler, our service writer, was very helpful and informative as well as very friendly. More

by Tom60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

I trust the service department at Soerens Ford. They are honest and do not try to get extra money. People always ask why I go to the dealer and that is why!! More

by Rick Waukesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

As always, service was excellent even though this was a catalytic converter recall. Nice job! More

by RTTOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Went in for oil change, service dept cut a fairly new tire. Sure they replaced it, but wasted a whole day and they still made me pay for the oil change! More

by Jmueller15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Garfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Becky went above and beyond to not only address my concerns, but to keep me updated frequently! More

by Randkemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky in Collision Dept.
November 23, 2024

My experience was very good! I plan to bring my other vehicle for the next oil change too! More

by dplato26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Tyler is always easy to work with and friendly. He summarizes the work efficiently and is a straight shooter. More

by heinkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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