505 Reviews of Soerens Ford - Service Center
The dealership is very service oriented. They picked up my car and returned it. They evaluated my break issues and as requested did a quick once over prior to a long road trip I had planned, They picked up my car and returned it. They evaluated my break issues and as requested did a quick once over prior to a long road trip I had planned, They found a leak in the main rear seal of my transmission. They identified it was covered under my extended warranty. We set up an appointment after my return. Thank you Soerens Ford! More
Was not too pleased with my initial appointment. Had a brand new key fob programmed. When the key fob was programmed it messed up my inside dimmer switch on the touch screen and my ambient lighting Had a brand new key fob programmed. When the key fob was programmed it messed up my inside dimmer switch on the touch screen and my ambient lighting was gone. Brought it in again and they reprogram the interior however did not reprogram my second key fob so I brought it right back in they reprogram the second key fob but now my ambient lighting and the dimmer switch does not work so I'll be bringing it back in again not too happy. More
I accidentally came an hour early. The shop did their best to accommodate me and got me out as soon as possible! The shop did their best to accommodate me and got me out as soon as possible! More
I always take my care here for oil changes and repairs. I have always had great service. My recent experience left me a little confused, when I asked what could have caused this to happen I felt like I was I have always had great service. My recent experience left me a little confused, when I asked what could have caused this to happen I felt like I was given a very random answer without actually answering my question. More
Tyler always takes the time to ensure my service is perfect and my truck is running good! perfect and my truck is running good! More
They were very, courteous and helpful. They were Friendly and even got my repair completed early. They were Friendly and even got my repair completed early. More
Employees were friendly and helpful. I would definitely recommend this dealership for service and purchasing a car. I would definitely recommend this dealership for service and purchasing a car. More
Excellent work, professional performance with a great attitude. I would recommend their service department to any Ford or Lincoln owner. attitude. I would recommend their service department to any Ford or Lincoln owner. More
Had a few recalls that I need to completed and they took care of them very fast. Everybody was very nice and polite. I will definitely use this dealership going forward with all of my business.needs care of them very fast. Everybody was very nice and polite. I will definitely use this dealership going forward with all of my business.needs More
Pickup/delivery program great! I was kept informed; people very friendly. Service timely… even took summer tires out of car after switch to winter tires-much appreciated! I was kept informed; people very friendly. Service timely… even took summer tires out of car after switch to winter tires-much appreciated! More