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Soerens Ford - Service Center

Brookfield, WI

4.7
616 Reviews

616 Reviews of Soerens Ford - Service Center

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May 15, 2025

Everything was fine including appointment scheduling, check in, comfortable waiting area. My only disappointment was not having a car wash included with my service. Just seems wrong. More

by kfrailing0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Kane
May 14, 2025

I think communication and response time has significantly declined. Level of customer service is very low based on my recent experience. More

by cosy80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Blankenheim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Excellent job done by the team at Soerens Ford. Great group to do repairs with . Timely service More

by Wrabehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Very well run shop. . and honest with their diagnosis, with what the problem was.. no hidden motives More

by dliggans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Vossekuil
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Service people are always polite and friendly. They answer any questions and explain what the issues are with the car and what needs to be done. Service area is always neat and clean. More

by momziino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linden Hannon
May 10, 2025

I cannot thank this service department enough! Amazing customer service and car repair also. I am from Northern WI and had serious car trouble on a Saturday afternoon and they fit me in on Monday More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linden
May 10, 2025

Service department was great. Very professional. My service was completed in a timely manner. Great job. More

by Mike B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Borkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Excellent work. Friendly service Timely work. Clean atmosphere. Refreshments available. Love the fact that I know a great job is going to be done. More

by kwannerl
Recommend Dealer
Yes
May 04, 2025 -

kwannerl responded

Excellent work

May 02, 2025

Good Nice delivery work, on time for pick up and drop off. Car wash was good. More

by Steve-Leupold
Recommend Dealer
Yes
May 02, 2025

Used mobile oil change service. Very pleased with my first experience Using this new service More

by mjtheisen2003
Recommend Dealer
Yes
Employees Worked With
Theresa Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Miller
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