Soerens Ford - Service Center

The service was good. The service advisor that checked me in and checked me out was nice to me and I will return. The service advisor that checked me in and checked me out was nice to me and I will return. More

Very professional and pleasant. took care of necessary items and did not push for unnecessary work.will recommend to people I know took care of necessary items and did not push for unnecessary work.will recommend to people I know More

I was led to believe one price for a simple oil change and filter, only to get there and find a completely different price, almost double. The next day I checked the oil level as I always do and the dips and filter, only to get there and find a completely different price, almost double. The next day I checked the oil level as I always do and the dipstick was down 1/4 below the full mark. I called to talk with a supervisor and was put on hold numerous times until I couldn’t wait forever. The next day I called again and at least could leave a voicemail but nobody ever responded to my voicemail. This was all concerning a used vehicle I bought from them less than a year ago and the oil was at the correct level back then. More

Audra always gets our vehicles in and taken care of. She is always in a good mood to the customers She is always in a good mood to the customers More

Everything was great. Wonderful communication and very professional. My concerns were addressed and all my questions were answered. Wonderful communication and very professional. My concerns were addressed and all my questions were answered. More

Great customer service representatives and qualified and competent technicians. I love the valet service they provide. competent technicians. I love the valet service they provide. More

Scott Blankenheim represents the meaning of the word service and I value his communication and follow through while meeting my needs for my 2012 Mustang. service and I value his communication and follow through while meeting my needs for my 2012 Mustang. More

Audra explained the problem quite well, it wasn't a pleasant thing on her part. No answer to problem pleasant thing on her part. No answer to problem More

Audra was a great help, I will request her again. The service I needed was pretty fast. The service I needed was pretty fast. More

Stopped to look at a Used Bronco Sport and Frank came out to say hello. Very knowledgeable and friendly. to say hello. Very knowledgeable and friendly. More