Soerens Ford - Service Center

Great customer service. Easy to schedule appointments online or by phone. Work completed in a timely manner. Easy to schedule appointments online or by phone. Work completed in a timely manner. More

Soerens has always provided quick and accurate repairs and scheduled services. The advisors are friendly and helpful. and scheduled services. The advisors are friendly and helpful. More

Ford did a terrific job taking care of my warranty issue. Nothing but professionalism and concern for their customer. Audra is the best service person I have ever worked with, she is awesome! Nothing but professionalism and concern for their customer. Audra is the best service person I have ever worked with, she is awesome! More

Everyone and the work was to my satisfaction. I was treated with respect from the time I arrived until the time left even though it was a Saturday. I was treated with respect from the time I arrived until the time left even though it was a Saturday. More

The staff is always helpful, professional, and friendly. Service is always done well and promptly. Service is always done well and promptly. More

The dealership is very service oriented. They picked up my car and returned it. They evaluated my break issues and as requested did a quick once over prior to a long road trip I had planned, They picked up my car and returned it. They evaluated my break issues and as requested did a quick once over prior to a long road trip I had planned, They found a leak in the main rear seal of my transmission. They identified it was covered under my extended warranty. We set up an appointment after my return. Thank you Soerens Ford! More

Tyler always goes above & beyond what I feel a service representative should do! He’s friendly, knowledgeable, and always tries to help you out. representative should do! He’s friendly, knowledgeable, and always tries to help you out. More

Was not too pleased with my initial appointment. Had a brand new key fob programmed. When the key fob was programmed it messed up my inside dimmer switch on the touch screen and my ambient lighting Had a brand new key fob programmed. When the key fob was programmed it messed up my inside dimmer switch on the touch screen and my ambient lighting was gone. Brought it in again and they reprogram the interior however did not reprogram my second key fob so I brought it right back in they reprogram the second key fob but now my ambient lighting and the dimmer switch does not work so I'll be bringing it back in again not too happy. More

I accidentally came an hour early. The shop did their best to accommodate me and got me out as soon as possible! The shop did their best to accommodate me and got me out as soon as possible! More

I always take my care here for oil changes and repairs. I have always had great service. My recent experience left me a little confused, when I asked what could have caused this to happen I felt like I was I have always had great service. My recent experience left me a little confused, when I asked what could have caused this to happen I felt like I was given a very random answer without actually answering my question. More