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Soerens Ford
Brookfield, WI
649 Reviews
At Soerens Ford of Brookfield, your experience will truly be Nice! Since our beginning in 1917, Soerens Ford has been a family business. We were the first Ford dealership in Milwaukee, and continue to be the oldest Ford dealership in metro Milwaukee. Whether it's a quick tune-up, an interior or exterior porter, the need for an immediate fix, or suiting up with a new ride altogether, Soerens Ford of Brookfield has you covered. Our state-of-the-art Service Center and award-winning Collision Center are open daily for your convenience, and our knowledgeable Sales team will go above and beyond to ensure we find the right fit for you. Our extensive inventory of new and used Ford models are sure to impress. Soerens Ford of Brookfield also has one of the largest selection of Ford parts in the area.
We are very proud of our longevity in the car business and the reputation we’ve worked so hard to build in the community over the years. We are also gratified by the loyalty of our customers, our friends, neighbors, and family, and our incredible team at Soerens Ford. Thank you for supporting us the past 106 years, and helping us to secure the honor of the Ford President’s Award for 2017! Stop in to Soerens Ford of Brookfield and experience the "Home of the Nice Guys" at 18900 West Capitol Drive, Brookfield, WI.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 649 reviews
April 07, 2017
Oil Change Thanks for your flexibility in servicing our vehicle -- we appreciate your quick response to our need. A quick response to my needs is appreciated! Thanks for your flexibility in servicing our vehicle -- we appreciate your quick response to our need. A quick response to my needs is appreciated! Thanks! More
by Carolrangerdriver
Employees Worked With
Did not remember the name
April 06, 2017
The service was great I called at the last minute to get our Ford Escape in for an oil change. Service representative was courteous and explained what was to be done. It to I called at the last minute to get our Ford Escape in for an oil change. Service representative was courteous and explained what was to be done. It took 1 hr 15 mins to be completed. There was a question about tire wear after 8500 miles - false alarm... This survey is too complicated and involved and I will be surprised if many people complete it More
by awgreen403
Employees Worked With
Mike
April 05, 2017
oil change ,tire rotation, After the requested work was complete, the adviser pointed out that I needed my rear wiper replaced as well as an air filter which I had them do After the requested work was complete, the adviser pointed out that I needed my rear wiper replaced as well as an air filter which I had them do. More
by Tom
Employees Worked With
William Pardoe
April 05, 2017
Great Location Every time I go to this locatin I get great service. Wether it be for an oil change or having a part replaced, they get the work done in a timly maner Every time I go to this locatin I get great service. Wether it be for an oil change or having a part replaced, they get the work done in a timly maner! More
by Sissors4
Employees Worked With
???
April 04, 2017
Outstanding. We walked in to possibly buy a new car. And left a few hours later all setup to purchase a new car. Our new car arrived the next day. New car and f We walked in to possibly buy a new car. And left a few hours later all setup to purchase a new car. Our new car arrived the next day. New car and financing all completed friendly, concisely, quickly and off we drove in about an hour and some. We had an extremely positive experience. More
by Jan
Employees Worked With
John schultz
March 27, 2017
Great oil change I got off early from work and thought I would try to get in for my oil change. They were booked and asked about waiting list . The customer service gu I got off early from work and thought I would try to get in for my oil change. They were booked and asked about waiting list . The customer service guy said let me see if I can fit u in and he booked me for 1:30. I got there and within a half hour, oil was changed and my Edge looked brand new with the car wash.. EXCELLENT SERVICE. !!! More
by Ferglikestorideinthecar
Employees Worked With
Sorry worked with a few
March 25, 2017
Great service My service writer was most excellent and Jonny on the spot. Took great care of me and my car. Took less then the time he said it would. My service writer was most excellent and Jonny on the spot. Took great care of me and my car. Took less then the time he said it would. More
by Aok427
Employees Worked With
Michel
March 25, 2017
Yay!! Pete took care of us the price we wanted on a brand new car!! Close to home as I get all the service done there. We have leased and brought from Soere Pete took care of us the price we wanted on a brand new car!! Close to home as I get all the service done there. We have leased and brought from Soerens Ford great place More
by Karen Jessica
Employees Worked With
Pete Kraut
March 25, 2017
Very helpful The salesman and finance person were helpful. They also gave me room to explore and think on my own All personnel were friendly and courteous. The salesman and finance person were helpful. They also gave me room to explore and think on my own All personnel were friendly and courteous. More
by befriendme
Employees Worked With
Greg, Peter Kraut, Barb
March 23, 2017
routine oil change on leased car Convenient Saturday afternoon appointment that was easy to schedule. Mike checked me in, they were ready for me on time and done in less than 45 minut Convenient Saturday afternoon appointment that was easy to schedule. Mike checked me in, they were ready for me on time and done in less than 45 minutes. Unexpected treat: they washed my car! More
by kathy.sieja
Employees Worked With
Other than Mike in service, don't know
