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Soerens Ford

Brookfield, WI

4.8
638 Reviews
At Soerens Ford of Brookfield, your experience will truly be Nice! Since our beginning in 1917, Soerens Ford has been a family business. We were the first Ford dealership in Milwaukee, and continue to be the oldest Ford dealership in metro Milwaukee. Whether it's a quick tune-up, an interior or exterior porter, the need for an immediate fix, or suiting up with a new ride altogether, Soerens Ford of Brookfield has you covered. Our state-of-the-art Service Center and award-winning Collision Center are open daily for your convenience, and our knowledgeable Sales team will go above and beyond to ensure we find the right fit for you. Our extensive inventory of new and used Ford models are sure to impress. Soerens Ford of Brookfield also has one of the largest selection of Ford parts in the area. We are very proud of our longevity in the car business and the reputation we’ve worked so hard to build in the community over the years. We are also gratified by the loyalty of our customers, our friends, neighbors, and family, and our incredible team at Soerens Ford. Thank you for supporting us the past 106 years, and helping us to secure the honor of the Ford President’s Award for 2017! Stop in to Soerens Ford of Brookfield and experience the "Home of the Nice Guys" at 18900 West Capitol Drive, Brookfield, WI.
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18900 W. Capitol Drive

Brookfield, WI

53045

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Showing 638 reviews

April 29, 2024

Service was performed professionally and proficiently to our satisfaction service writer kept us updated the entire time and answered all questions More

by Tom60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

Great job at write up by Tyler and all the service advisors. Waiting area is clean and comfortable. More

by mstull1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Soerens Ford responded

Thank you for your business and beautiful review! We appreciate your business!

April 29, 2024

Great service experience. Went above and beyond expectations. Did’t take as long as I expected and staff were super polite and rrsoectful. More

by brightsun1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Soerens Ford responded

Thank you for the wonderful review! We appreciate you!

April 29, 2024

Although it went longer than expected, everyone was very helpful and seemed to care about my vehicle. More

by Cherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Soerens Ford responded

Thank you so much for being patient with us! Sometimes things can take a little longer than expected. We appreciate your business.

Apr 30, 2024 -

Soerens Ford responded

Thank you for the wonderful review and being patient with us. Sometimes things can unfortunately take longer than we originally expected. Your business is important to us and we appreciate you!

April 26, 2024

Tyler is friendly, honest and reliable. One reason I continue to service my car at soerens ford. More

by dljgas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Soerens Ford responded

That is awesome! Thank you for your amazing review and continued service.

April 26, 2024

We have been doing business with Soerens Ford for over 20 years. We have always received quality service in all departments. More

by jsteffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ridder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Walsh
April 26, 2024

The service compared to uptown motors was not even comparable. The customer In the opportunity for a concierge pick up basically just sold me on who I wanna work with going forward More

by Kpmcwey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schuyler Sodemann
April 25, 2024

Bought a brand new escape so I wouldn't have to deal with any issues and have had nothing but issues. It's been in the shop twice now with no resolve. I hate this car! More

by LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Kraut
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Soerens Ford responded

I am so sorry you are having a bad experience with your new Escape. I would like to talk with you about your experience. Please call the store and ask for June, the General Manager.

April 24, 2024

Great work as always. I am very happy with the service and support you provide. More

by cjl.451911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Soerens Ford responded

Thank you so much for the positive review. We appreciate your business.

April 23, 2024

We have purchased our four Fords from this dealership. We also use their service department for routine maintenance. Everyone has always been helpful, never pushy. More

by bmheld
Recommend Dealer
Yes
Employees Worked With
Frank Grutza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Soerens Ford responded

Thank you so much for the wonderful review and continued business.

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