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Soerens Ford

Brookfield, WI

4.8
637 Reviews
At Soerens Ford of Brookfield, your experience will truly be Nice! Since our beginning in 1917, Soerens Ford has been a family business. We were the first Ford dealership in Milwaukee, and continue to be the oldest Ford dealership in metro Milwaukee. Whether it's a quick tune-up, an interior or exterior porter, the need for an immediate fix, or suiting up with a new ride altogether, Soerens Ford of Brookfield has you covered. Our state-of-the-art Service Center and award-winning Collision Center are open daily for your convenience, and our knowledgeable Sales team will go above and beyond to ensure we find the right fit for you. Our extensive inventory of new and used Ford models are sure to impress. Soerens Ford of Brookfield also has one of the largest selection of Ford parts in the area. We are very proud of our longevity in the car business and the reputation we’ve worked so hard to build in the community over the years. We are also gratified by the loyalty of our customers, our friends, neighbors, and family, and our incredible team at Soerens Ford. Thank you for supporting us the past 106 years, and helping us to secure the honor of the Ford President’s Award for 2017! Stop in to Soerens Ford of Brookfield and experience the "Home of the Nice Guys" at 18900 West Capitol Drive, Brookfield, WI.
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18900 W. Capitol Drive

Brookfield, WI

53045

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Showing 637 reviews

May 17, 2024

Job was started late because paperwork was lost. Engine cover is still lose despite multiple requests to make sure it be fastened. No apologies about lost paperwork or incomplete work. More

by dtaler60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Garfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Soerens Ford responded

I am so sorry for your experience with our dealership and how we handled your service work. Please feel free to reach out to me when you have time. - 262-781-9800. June, General Manager

May 17, 2024

awesome. love the pick up and drop off service technicians are always in time too More

by aa_payne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Soerens Ford responded

Thank you! Call again when you are in need! We are happy to help! We also offer mobile service!

May 16, 2024

Very well done and they were able to get it done in a very timely matter More

by cjej11
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

I had a number of recalls that needed to be taken care of. Soerens treated me like a paying customer and even gave me a ride to work and delivered my car when it was finished! I couldn’t be happier that I More

by peter90
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Doug Luling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Randazzo
May 30, 2024 -

Soerens Ford responded

Thank you for the awesome review!

May 16, 2024

Great dealership and will come back again. Thank you to all who made this happen. More

by jason.miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

They took care of the problem and kept in touch. They offered to deliver the car which was very helpful. More

by rgwagner888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Soerens Ford responded

Thank you for your wonderful five-star review! We appreciate your business and can't wait to serve you again.

May 14, 2024

Tyler happily accommodated my emergency request on a Saturday for a thorough auto inspection and wheel repair. He has been a good service coordinator for years for our cars. The “go-to” guy for us! More

by hopcon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Soerens Ford responded

Thank you for your five-star review! We appreciate you!

May 13, 2024

Their service is always good. It's fast, the car's clean and I know it's fixed correctly More

by sanorjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Soerens Ford responded

Thank you for your five-star review! We look forward to seeing you again!

May 13, 2024

Tyler has always been the most professional and nice person in the service department. I trust his advice. More

by rsschaefer09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Soerens Ford responded

Thank you! We are happy you can come somewhere you trust! We look forward to seeing you again!

May 12, 2024

Tyler was helpful and kept In communication throughout the process. I would recommend Brookfield Ford Sorensen More

by wildekara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Soerens Ford responded

Thank you for your wonderful review! We appreciate your business and look forward to you coming again.

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