Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Soerens Ford
Brookfield, WI
637 Reviews
At Soerens Ford of Brookfield, your experience will truly be Nice! Since our beginning in 1917, Soerens Ford has been a family business. We were the first Ford dealership in Milwaukee, and continue to be the oldest Ford dealership in metro Milwaukee. Whether it's a quick tune-up, an interior or exterior porter, the need for an immediate fix, or suiting up with a new ride altogether, Soerens Ford of Brookfield has you covered. Our state-of-the-art Service Center and award-winning Collision Center are open daily for your convenience, and our knowledgeable Sales team will go above and beyond to ensure we find the right fit for you. Our extensive inventory of new and used Ford models are sure to impress. Soerens Ford of Brookfield also has one of the largest selection of Ford parts in the area.
We are very proud of our longevity in the car business and the reputation we’ve worked so hard to build in the community over the years. We are also gratified by the loyalty of our customers, our friends, neighbors, and family, and our incredible team at Soerens Ford. Thank you for supporting us the past 106 years, and helping us to secure the honor of the Ford President’s Award for 2017! Stop in to Soerens Ford of Brookfield and experience the "Home of the Nice Guys" at 18900 West Capitol Drive, Brookfield, WI.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 637 reviews
July 07, 2024
I recently had the pleasure of working with Sarah Noordeh as my sales consultant to purchase my vehicle, a Ford truck. As a first-time truck buyer, I had a lot of questions and concerns, but Sarah Noordeh wa as my sales consultant to purchase my vehicle, a Ford truck. As a first-time truck buyer, I had a lot of questions and concerns, but Sarah Noordeh was incredibly patient and understanding throughout the entire process. She took the time to explain everything clearly and helped me find the perfect truck that met all my needs. Her expertise and dedication made the experience enjoyable and stress-free. I highly recommend Sarah Noordeh to anyone in the market for a new car. Thank you for making my first car-buying experience a great one! More
by MJ
Employees Worked With
Sarah Noordeh
June 30, 2024
Excellent people at this dealership! Very accommodating and willing to go to great lengths to insure we got immediate service on a Saturday morning in an heavy duty Class C motorhome wit Very accommodating and willing to go to great lengths to insure we got immediate service on a Saturday morning in an heavy duty Class C motorhome with an engine problem. They were friendly and concerned for our welfare. They worked with our warranty company and got us in and out in less than a couple hours. Amazing. We absolutely recommend this dealership to everyone. More
by heyjude
Verified CustomerEmployees Worked With
Other Employees :
Mike, the Service Writer, and Angelina, also a Service Writer, I believe, as well as Carlos, the mechanic ALL were SO friendly and welcoming. Even the receptionist, Kathy and salesman, Scott, were so friendly while we waited for Service. Awesome people!!
June 29, 2024
Since I live just a mile north of Soerens, such proximity affords rapid shuttling between us. However, they did not recalibrate the tire pressure sensor, rendering tire readings 6 pounds difference. Thus affords rapid shuttling between us. However, they did not recalibrate the tire pressure sensor, rendering tire readings 6 pounds difference. Thus I can't be sure what the true readings! I had AAA road service come to me and inflate each tire to 37 pounds--BEFORE the Soerens guy came out. More
by nsibulls
Employees Worked With
June 29, 2024
Tyler is the reason I go to Soerens Ford for service! A couple of weeks ago I brought my car in for a grease and oil change. At that time I was told I needed new brakes and the rear driver's side b A couple of weeks ago I brought my car in for a grease and oil change. At that time I was told I needed new brakes and the rear driver's side brake was worn more than the others and needed to bring it back to be checked for potential caliper issue as well as brake replacement. I called Tyler and made the appointment to have my brakes replaced and checked for the uneven wearing. Fortunately for me, whomever reviewed my car two weeks ago was wrong and there was no issue with my brakes! However, it wasted the technician's valuable time. Tyler was extremely kind as always and didn't charge me for the time to check my car. His integrity and always having the customer's best interest in mind is why I go to Soerens Ford. Thank you Tyler for all you do and making sure we have the best service possible. I greatly appreciate all you do! Karen More
by kschroeder29too
Employees Worked With
June 28, 2024
This is our second purchase from Soerens Ford in Brookfield. Just as before, the process was nearly effortless. This time, it was even more so because we had our new Maverick Hybrid truck delivered Brookfield. Just as before, the process was nearly effortless. This time, it was even more so because we had our new Maverick Hybrid truck delivered to our home. Although we had to order our waitlisted vehicle through the factory, it was well worth the wait. More
by GillesJB
June 21, 2024
They do a great job of taking care of vehicles in for services. For us that is great. services. For us that is great. More
by clays53072
Employees Worked With
June 21, 2024
They’re always able to get me in for service in a timely manner and keep me informed of the situation. Have always been totally honest about the issues and have taken the time to explain the repairs. manner and keep me informed of the situation. Have always been totally honest about the issues and have taken the time to explain the repairs. More
by rjhoffmann
Employees Worked With
June 20, 2024
We got such good service on our F250 and 2010 Mountaineer, we got two Broncos for me and my daughter. Tyler and Curtis are awesome. They really treat you like (ford) family. I feel very confiden Mountaineer, we got two Broncos for me and my daughter. Tyler and Curtis are awesome. They really treat you like (ford) family. I feel very confident that are vehicles are safe and that we aren’t being ripped off. They even offer pick up and delivery because we are within 10 miles. More
by sheshe1957
June 20, 2024
John Schultz is so helpful and personable! I've purchased 2 vehicles from him and both times it was a great experience. I highly recommend him! I've purchased 2 vehicles from him and both times it was a great experience. I highly recommend him! More
by Diana
Employees Worked With
June 19, 2024
Great service. Convenient location. I stay in touch with the sales person to see what is available. Convenient location. I stay in touch with the sales person to see what is available. More
by bkachnowski
Employees Worked With
