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Soerens Ford
Brookfield, WI
729 Reviews
At Soerens Ford of Brookfield, your experience will truly be Nice! Since our beginning in 1917, Soerens Ford has been a family business. We were the first Ford dealership in Milwaukee, and continue to be the oldest Ford dealership in metro Milwaukee. Whether it's a quick tune-up, an interior or exterior porter, the need for an immediate fix, or suiting up with a new ride altogether, Soerens Ford of Brookfield has you covered. Our state-of-the-art Service Center and award-winning Collision Center are open daily for your convenience, and our knowledgeable Sales team will go above and beyond to ensure we find the right fit for you. Our extensive inventory of new and used Ford models are sure to impress. Soerens Ford of Brookfield also has one of the largest selection of Ford parts in the area.
We are very proud of our longevity in the car business and the reputation we’ve worked so hard to build in the community over the years. We are also gratified by the loyalty of our customers, our friends, neighbors, and family, and our incredible team at Soerens Ford. Thank you for supporting us the past 106 years, and helping us to secure the honor of the Ford President’s Award for 2017! Stop in to Soerens Ford of Brookfield and experience the "Home of the Nice Guys" at 18900 West Capitol Drive, Brookfield, WI.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 729 reviews
September 16, 2024
Unresponsive - I received multiple emails for car detailing services. I completed the form to request an appointment and never received a phone call, email, follow-up, etc. I mentioned it at my las detailing services. I completed the form to request an appointment and never received a phone call, email, follow-up, etc. I mentioned it at my last oil change appointment and received no response or show of concern. Difficult to work with - I called to schedule an appointment to fix my screen needs to be reset because it freezes every time I start my car. The service guy when I called said the soonest he can get me in is in 9 months. Lack of customer focus - There seems to be no concern from a service perspective to try to support customers, even if the car was purchased from Soerens. More
by Christine
Verified CustomerEmployees Worked With
September 16, 2024
Audra was a real professional. Your customers always want truthfulness and realistic estimates. Thank you. Your customers always want truthfulness and realistic estimates. Thank you. More
by keithshean
Employees Worked With
September 16, 2024
Great place to do business. The service work was done quickly and correctly. I’ll be back again. The service work was done quickly and correctly. I’ll be back again. More
by toddr7
Employees Worked With
September 16, 2024
Tyler -Service Advisor - Tyler is always very friendly & knowledgeable every time we are at Soerens Ford Service Dept knowledgeable every time we are at Soerens Ford Service Dept More
by John Oimoen
Employees Worked With
September 16, 2024
Another great experience with Soerens Ford! The pickup and delivery went very smooth and so convenient. I recommend Soerens Ford to friends and family. Thank you again! The pickup and delivery went very smooth and so convenient. I recommend Soerens Ford to friends and family. Thank you again! More
by pdtebjork
September 14, 2024
Fantastic service can't ask for better I only go there for service and there clean service area for service and there clean service area More
by tylerg4
Employees Worked With
September 13, 2024
Hadn’t been there in years treated me like an every day. Customer did a great job. Got in early got out early clean well organized. Customer did a great job. Got in early got out early clean well organized. More
by Miklor
Employees Worked With
September 13, 2024
good experience they came to my workplace to do the repair and were able to complete quickly repair and were able to complete quickly More
by lttrman1
Employees Worked With
September 11, 2024
Tyler worked on my behalf to make sure the repairs were done completely. He also got me a loaner vehicle while mine was being repaired. Whenever I need work done I make sure to work through him. done completely. He also got me a loaner vehicle while mine was being repaired. Whenever I need work done I make sure to work through him. More
by weimerm
Employees Worked With
September 11, 2024
Audra, as well as everyone else from salespeople to service people, always do a great job with customer service, sales and service of my vehicle. When asked about Sorens from my family and friends, I a service people, always do a great job with customer service, sales and service of my vehicle. When asked about Sorens from my family and friends, I always give them rave reviews. More
by tbertolozzi
