Snethkamp Chrysler-Jeep-Dodge-RAM

Nightmare Experience 2015 JK got damaged in a bad accident. Took it to this dealership and they took about 3 times as long as they said they would. Go to pick it up and th 2015 JK got damaged in a bad accident. Took it to this dealership and they took about 3 times as long as they said they would. Go to pick it up and the fenders and rocker panels weren't even tightened down. They tighten that up, and after 1 day of driving we notice it wobbles and squeaks and rides horribly. Oh, and the roof got smashed up in the accident and they stored it outside without a tarp, so it was mildewy and gross when they returned it. And the door doesn't close right. So I bring it back and say it wobbles and squeaks, etc. They replace a control arm and give it back. It's still really screwed up so I take it to a shop, they immediately tell me the axle shaft is bent to ****. And they told me the door wasn't even tightened at all, and that's why it wouldn't close properly or stay closed. I wouldn't let this dealership fix my bicycle wheel if my life depended on it. More

Experience was awesome and very professional They had really great EXCELLENT customer service. Kevin was really nice informational made sure I didn’t occur any charges he d en covered my rental c They had really great EXCELLENT customer service. Kevin was really nice informational made sure I didn’t occur any charges he d en covered my rental costs while they worked on my truck! The service was extremely fast! The employees at this particular dealership were real professional and nice the service workers make sure they cover your car floor and seat before entering your vehicle. I must say my experience here was awesome! I’ll be back!! More

Wheel Lock missing Bought a 2015 Jeep wrangler, and today we found out that the Wheel Lock is missing. After contacting the salesperson and Used car manager, they sugges Bought a 2015 Jeep wrangler, and today we found out that the Wheel Lock is missing. After contacting the salesperson and Used car manager, they suggested to buy a new set for $50.00. This is a bad experience and a terrible response from them. I expect better customer service since we purchased the Jeep from them and leased a Ram truck, it's a shame for such a small price to lose a loyal customer! Very disappointed with their attitude in resolving this issue! NM Kaid nmkaid@gmail.com More

GREAT WORK!!!!! My truck is always fixed right when I bring it here. Friendly staff,free internet, great coffee, and always great conversation with the other custom My truck is always fixed right when I bring it here. Friendly staff,free internet, great coffee, and always great conversation with the other customer. More

no respect to the custmors I dropped my vehicle for recall after 6 days they did not call me or let me know what is going on .every time I call them they say we will call you I dropped my vehicle for recall after 6 days they did not call me or let me know what is going on .every time I call them they say we will call you when it is done. they damaged it and they treated me with disrespect and told to tow it out.I will never ever buy Chrysler again More

New car First time at this dealer ship and absolutely had a excellent experience. From starting my process online from the comfort of my home to walking into First time at this dealer ship and absolutely had a excellent experience. From starting my process online from the comfort of my home to walking into the showroom and purchasing. Everyone was very friendly and made sure we were well taken care of and kept up on what was going on during our time there. Mickey Husak our salesman went above and beyond. Enjoyed the small talk also. Will be highly recommending both the dealership Snethkamp and Mickey to anyone looking for a great and hassle free experience. 👍👍👍👍 More

service I've been buying and servicing my vehicles at Snethkamp Chyrsler Dealer in Redford for years. I would recommend them highly. The sales people are a I've been buying and servicing my vehicles at Snethkamp Chyrsler Dealer in Redford for years. I would recommend them highly. The sales people are a class act. The service dept. is great too. Never any problems with service. they are fast, honest and have highly experienced Mechanics that know what they are doing. More

Excellent Service The service staff was outstanding, courteous and friendly. Kevin was a great help and easy to work with. Service work was done quick and correct the f The service staff was outstanding, courteous and friendly. Kevin was a great help and easy to work with. Service work was done quick and correct the first time and no return visits or additional issues were required. Great experience and will definitely use them again in the future. More

Fuel Pump Replaced I would only recommend this dealership for service if you deal with Mike. It took his honesty and expertise to get corrected what to 5 trips! I am gra I would only recommend this dealership for service if you deal with Mike. It took his honesty and expertise to get corrected what to 5 trips! I am grateful of his sincere understanding of my frustration. He was humble and took charge to correct what was wrong with my vehicle. I truly greatful and appreciative of Mike. Thanks again to Mike of Snethcamp Redford. More

He help me from the best of his knowledge Mike was nice i give him 5 star he helped me and every way that he can and with a smile on his face. Very good Business Mike was nice i give him 5 star he helped me and every way that he can and with a smile on his face. Very good Business More