Snethkamp Chrysler-Jeep-Dodge-RAM

Kevin made the process quick and easy, on a late snowy night. After a test drive, we sealed the deal. He had it cleaned up and ready to roll upon pick-up the next day; just the keys with a handshake. night. After a test drive, we sealed the deal. He had it cleaned up and ready to roll upon pick-up the next day; just the keys with a handshake. More

Adam never called me to update me on my car I had to call and check on my car every time I will call you back and check on my car every time I will call you back More

Snethkamp Chrysler Dodge Jeep & Ram on Telegraph in Redford MI is just amazing. I leased my second RAM truck from them this past week. Their service is streamlined and extremely easy. My first lease wa Redford MI is just amazing. I leased my second RAM truck from them this past week. Their service is streamlined and extremely easy. My first lease was in 2018. My new lease is a 2021 RAM. My sales people were Casey Awada and Ranya Haidar. I went to the dealer with my buddy who was also leasing a second RAM truck from this dealer. We spoke with Casey over the phone to schedule an appointment to come in and see him and Ranya. He was accommodating and easy to work with right from the start. The day we came in we worked with Ranya. We sat down and expressed what we were looking for. Ranya quickly pulled the two trucks we were interested in. I was leasing a white RAM. She could have easily stated oh it looks just like that one outside the door. But she didn’t do that. She had the exact truck I was interested in brought over to the showroom parking lot from their storage lot from across the street. I really appreciated this. Furthermore she was fast and efficient at starting our paperwork and answering our questions. She worked very well with us over the phone with transfers for required documents and answering questions. My friend and I greatly appreciated this. On the day of the delivery of the two trucks we worked with both Casey and Ranya. Again, flawless. Everything was in order and fluent. Casey had both trucks ready to roll off their lot and have us on our way. This was appreciated as I myself had a very busy afternoon ahead of me. Casey has since reached out several times since completing our sale to make sure everything with our trucks is in great working order. I have not had another salesmen ever call me post sale to make sure everything was well. Sure I have had surveys sent to me but never personal calls / texts. Casey assured my friend and I to contact him for any needs for the truck. Many salesmen in my opinion do not want to be bothered once the sale is done with potential issues. Casey made it an important point to let us know to call him with any issues. Casey and Ranya also didn’t rush us. They had pleasant attitudes and treated us with respect. They did not try to push extras or other incentives on us that we did not want or have interest in. As a consumer/ customer this is important to me. I look at it like this if I want something extra I will ask for it, but don’t push it on me. I highly recommend going into Snethkamp on Telegraph in Redford MI and asking to work with Casey and Ranya. I’m sure the rest of the staff operates like this because this was the same type of service I got in 2018 with a different salesmen at this dealership. I was happy to see that the professional service had not changed from the years past during my first sale with Snethkamp. I look forward to leasing my 2023 RAM truck with Casey and Ranya in the years to come. Thank you both for everything. Best wishes to you both. Much success in the coming year for you as well. Sincerely, Jason F More

Wait time was obnoxious but overall great service. Took my car in fit a new tire. Got issue resolved fast and satisfied. Great job overall my car in fit a new tire. Got issue resolved fast and satisfied. Great job overall More

Great service and extremely helpful. Best deal around the metro Detroit area. Was really patient with the questions that I had and answered them thoroughly. metro Detroit area. Was really patient with the questions that I had and answered them thoroughly. More

He explained what was going on with the car and showed He explained what was going on with the car and showed us what was fixed on it We were satisfied with the car when we got it. He explained what was going on with the car and showed us what was fixed on it We were satisfied with the car when we got it. More

I primarily dealt with a staff member named Audrey. The service was very good. I was happy with the results. Thanks! The experience was valuable service was very good. I was happy with the results. Thanks! The experience was valuable More

I called Livonia Chrysler service and they could not get me in for service for 4 weeks and were very unprofessional! I contacted Rick at Snethkamp and he got me in the next day and was very professional. Th me in for service for 4 weeks and were very unprofessional! I contacted Rick at Snethkamp and he got me in the next day and was very professional. They ordered the parts and the next day it was done. More

Very Quick very clean Very professional ..easy to deal with will for sure come back thanks Casey Awada Love my new truck drives like a dream with will for sure come back thanks Casey Awada Love my new truck drives like a dream More

The only thing I would suggest is a coffee vending machine for the customers. Other than that service was very good. Professional, clean, and prompt! machine for the customers. Other than that service was very good. Professional, clean, and prompt! More