Snethkamp Chrysler-Jeep-Dodge-RAM
Redford, MI
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Worst customer service. Had a terrible service experience. Contacted the service supervisor William over 2 weeks ago and he’s yet to call back. Taking my business to a real, ethical dealership experience. Contacted the service supervisor William over 2 weeks ago and he’s yet to call back. Taking my business to a real, ethical dealership More
Awesome efficient service. Went in for an oil change and Awesome efficient service. Went in for an oil change and they took care of a new recall as well. Great team of associates, fast, friendly and on top Awesome efficient service. Went in for an oil change and they took care of a new recall as well. Great team of associates, fast, friendly and on top of what your car needs or doesn’t need at the time of service! I haven’t gone anywhere else in years, love Snethkamp! More
Great experience. Had a wonderful time working with Keegan . Would definitely recommend to another family member or friend . Thank you for all the help guys . Keegan . Would definitely recommend to another family member or friend . Thank you for all the help guys . More
I take my 2016 Jeep Wrangler to snethkamp jeep for all my service work and have never had a problem. They have great service personnel and the service techs , mainly jack . service work and have never had a problem. They have great service personnel and the service techs , mainly jack . More
Friendly, caring, helpful, and professional. As a customer, I do not feel like some is trying to force something on me. With the salesman's honesty and professionalism, it feels that he is trying to customer, I do not feel like some is trying to force something on me. With the salesman's honesty and professionalism, it feels that he is trying to help me and guide me to what is best for me. No push, no pressure, no acting, and run around. What you see is what you get. More
The experience was fine my only concern or issue is the price of the oil change I paid 95 dollars for an oil change that is ridiculous. Even if the car take synthetic oil it should not be that much. And si price of the oil change I paid 95 dollars for an oil change that is ridiculous. Even if the car take synthetic oil it should not be that much. And since majority of the car do take that type of oil the price should be even lower cause it’s a common oil being used. That is absolutely ridiculous. 100 dollars just to change the oil and they did even rotate my tires or anything extra to make me feel like it was worth it just highway robbery for something commonly used. I could have went to an oil change place off the corner and got a cheaper price. I was think it would be cheaper cause it’s the oil that most of there cars take so why charge an arm and leg for something so common and I wanted quality service. I feel like got I neither just a lost of 100 dollars and have to get another oil change I’m a couple months. So I feel the company is getting down on people the cars and things already over priced. Why continue to add to it people do not just have 100 dollars lying around to spend on an oil change and in the mist of a pandemic. More
Everyone there was very helpful and friendly will return again for service for my Jeep. Thank you again for the awesome service that you provided me. again for service for my Jeep. Thank you again for the awesome service that you provided me. More
I like the dealership and the services provided by specific employees. The only problem I had was hidden issues with the vehicle. My purchase had $3000 worth of work that needed to be done after payin specific employees. The only problem I had was hidden issues with the vehicle. My purchase had $3000 worth of work that needed to be done after paying top dollar. I think they should tell customers all issues with the car their looking to purchase instead of surprising customers. More
As always Mike Scarvelis makes the process easy. He answered my questions clearly and offered printed material for clarification. He is the reason why we drive by other dealerships and continue to come answered my questions clearly and offered printed material for clarification. He is the reason why we drive by other dealerships and continue to come to Snethkamp. More
Audrey was great she was very helpful taking care of my vehicle. Would have given 5 stars other than almost every time I come the bill is a lot. Their service work is good though. vehicle. Would have given 5 stars other than almost every time I come the bill is a lot. Their service work is good though. More