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Snethkamp Chrysler-Jeep-Dodge-RAM

Redford, MI

4.7
289 Reviews

11600 Telegraph Rd

Redford, MI

48239

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Showing 289 reviews

February 27, 2021

Worst customer service. Had a terrible service experience. Contacted the service supervisor William over 2 weeks ago and he’s yet to call back. Taking my business to a real, ethical dealership More

by Will K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Audrey, service rep and William, service manager
February 11, 2021

Awesome efficient service. Went in for an oil change and Awesome efficient service. Went in for an oil change and they took care of a new recall as well. Great team of associates, fast, friendly and on top More

by Wsedlm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
February 10, 2021

Great experience. Had a wonderful time working with Keegan . Would definitely recommend to another family member or friend . Thank you for all the help guys . More

by DeAndre Carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keegan
February 08, 2021

I take my 2016 Jeep Wrangler to snethkamp jeep for all my service work and have never had a problem. They have great service personnel and the service techs , mainly jack . More

by Mickey husak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin And jack
January 29, 2021

Friendly, caring, helpful, and professional. As a customer, I do not feel like some is trying to force something on me. With the salesman's honesty and professionalism, it feels that he is trying to More

by kainali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CASEY AWADA, RANIA, DEBBBIE
January 17, 2021

The experience was fine my only concern or issue is the price of the oil change I paid 95 dollars for an oil change that is ridiculous. Even if the car take synthetic oil it should not be that much. And si More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick
January 15, 2021

Everyone there was very helpful and friendly will return again for service for my Jeep. Thank you again for the awesome service that you provided me. More

by schaldenbrandj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know there name
January 15, 2021

I like the dealership and the services provided by specific employees. The only problem I had was hidden issues with the vehicle. My purchase had $3000 worth of work that needed to be done after payin More

by aaronknox.jk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin L Williams
January 01, 2021

As always Mike Scarvelis makes the process easy. He answered my questions clearly and offered printed material for clarification. He is the reason why we drive by other dealerships and continue to come More

by Rwittman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scarvelis, Mykala
December 31, 2020

Audrey was great she was very helpful taking care of my vehicle. Would have given 5 stars other than almost every time I come the bill is a lot. Their service work is good though. More

by Jeeper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey
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