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Smythe Volvo - Service Center

Summit, NJ

4.9
1,230 Reviews

1,230 Reviews of Smythe Volvo - Service Center

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May 28, 2024

The service at Smythe Volvo is outstanding! They take great care of my car and are prompt, professional, and friendly. More

by ceverett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Jun 07, 2024 -

Smythe Volvo responded

What a wonderful review and thank you for taking the time to share your experience of our service department. It is rewarding for us to read. We look forward to seeing you the next time around.

May 21, 2024

Mark Terry assisted me with processing my service request today and he executed my service appointment professionally, and expeditiously, and respectfully. I enjoyed working with him to get my Volvo serviced More

by S60
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

This is a great review. Thank you for taking the time to post these kind words about Mark and our service department. We are fortunate to have customers like you.

May 20, 2024

My experience at Smythe was excellent from Start to finish. Mark is extremely professional, friendly and knowledgeable. He answered all questions and reached out periodically with updates. My car was s More

by lizB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

Thank you for posting this detailed review. We strive to provide all of our customers the service you received. Mark is fantastic and thank you for saying so.

May 15, 2024

The team was really good and professional about taking my vehicle and performing the service. I appreciate this service department because they are very honest about what NEEDS to be done and what work More

by duckduckduckgoose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Smythe Volvo responded

This is a great review for our service department and Mark Terry. Thank you for taking your time to share your experience. We appreciate your business.

May 15, 2024

Quick, efficient and very nice. The whole process was great and I’m appreciative of the hard work! More

by connorhoneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Smythe Volvo responded

At Smythe Volvo your time is important to us and it is a priority for us. Thank you for choosing to service your car at Smythe Volvo . We appreciate your business.

May 11, 2024

We have been dealing Smythe Volvo for 23 years. After 8 owned or leased cars, our kids are now Volvo owners because of unwavering commitment to customer satisfaction which is demonstrated by the w More

by Paul.cugno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

Wow, 23 years and 8 Volvos! Thank you for your loyalty. We are fortunate to have customers like you. We appreciate these kind words towards Mark, Todd and our service department.

May 10, 2024

Great dealership and very good service. Mark Terry is very helpful and professional at his job 👍🏻 More

by terlika.pandit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

Thank you for this five star review. Mark is a true professional and does a great job at satisfying our customers. We appreciate you taking the time out of your day to share your experience.

May 10, 2024

Mark Terry was great to work with. He explained everything that needed to be done and the cost. Mark always gives you 110% of his attention and does so in an expedient way. More

by Berni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

This is a very good description about the level of service that Mark provides. Thank you for taking the time to post this great review.

May 08, 2024

They employ good staff, and try to resolve your issues as quickly as they can More

by Asher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

We are fortunate to have such a strong service department and fortunate to have customers like you. Thank you for posting this awesome review.

May 07, 2024

Efficient, courteous, and professional. They took care of the problem and got me back on the road. More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

Thank you that is what we are striving for. Glad to know you had the experience you did. Thank you for taking the time out of your day to share your experience of our service department.

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