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Smythe Volvo - Service Center

Summit, NJ

5.0
1,215 Reviews
Call Service Center (908) 273-4200

1,215 Reviews of Smythe Volvo - Service Center

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March 31, 2023

Mark Terry is professional and went above and beyond to insure that I would have my vehicle back in an amble time. Thank you!!! More

by Nic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2023 -

Smythe Volvo responded

Hey, thank you for taking the time to share your experience of Mark and our service department. We appreciate your business.

March 31, 2023

un ecxelente servicio ya que estan atentos a resolver nuestras inquietudes y ayudarnos en todo. More

by David H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2023 -

Smythe Volvo responded

Mark es genial y gracias por tomarse el tiempo para compartir su experiencia de nuestro departamento de servicio. Apreciamos tu negocio.

March 31, 2023

Dina is really awesome! She keeps you informed while your car is being serviced so you aren’t hot with any surprises when you pick up your car. More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
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Apr 23, 2023 -

Smythe Volvo responded

Dina is great. Thank you for taking the time to share your experience of Dina and our service department. We look forward to seeing you the next time around.

March 21, 2023

While we have not bought a car from Bob at the Volvo dealership, We have purchased 5 cars from Bob in the past. We are still driving three of them. Bob was so good we kept coming back to him. You More

by Vickie
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Smythe Volvo responded

What an awesome review! Five cars from Bob and three you're still driving. Bob is a terrific sales person and we are fortunate to have such loyal a kind customers. Thank you for choosing Smythe Volvo.

March 10, 2023

Great customer service and prompt workmanship. Pleasure to deal with. They really care about the unique needs of their customers. Thanks! More

by mblanco101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Diken
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Mar 13, 2023 -

Smythe Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 28, 2023

This Volvo dealership provided me with an amazing experience. Quick and hassle free customer service. More

by malcolm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Padilla Jr
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Mar 01, 2023 -

Smythe Volvo responded

Thanks for sharing your thoughts about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

February 23, 2023

Great customer service experience with Tom. He explained everything in detail All expectations were met. More

by Magnanimous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2023 -

Smythe Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Smythe Volvo, we look forward to having you as one of our valued customers for many more years to come!

February 23, 2023

I had a service appointment. Tom was very professional and took care of my car really quick. Communicated wonderfully. More

by Jennifercmorales96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2023 -

Smythe Volvo responded

Thanks, Jennifer, for sharing about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

February 20, 2023

He is very knowledgeable and friendly. He kept us very much informed about car all the time More

by Samanthameltzer95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2023 -

Smythe Volvo responded

Thank you for taking the time to share your feedback with us, Samantha. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 16, 2023

I've been coming to Smythe Volvo for years and have always received superb service. The staff is always professional. More

by Safiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
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Feb 16, 2023 -

Smythe Volvo responded

Safiya, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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