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Smythe Volvo - Service Center

Summit, NJ

4.9
1,229 Reviews

1,229 Reviews of Smythe Volvo - Service Center

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August 10, 2023

Mark and the staff made my visit a great experience. They provide great customer service ! More

by Mpysniak92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Smythe Volvo responded

Wonderful! Thank you for taking the time to share these kind words about Mark and our service department. We appreciate you choosing Smythe Volvo to service your vehicle.

August 04, 2023

I am currently driving my third Volvo, all purchased from Smythe. I have taken all three cars to Smythe Service Department and trust all their Service Managers to honestly represent what is wrong with my ca More

by clzeman119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Aug 05, 2023 -

Smythe Volvo responded

Thank you for taking the time to leave this fantastic review about Dina and Doug in our service department. It is greatly appreciated and rewarding for us to read. Thank you for your years of loyalty. We appreciate your business.

July 31, 2023

Dina is the absolute best there is! Customer service at its finest. Always goes above and beyond for us! More

by benchuk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Aug 05, 2023 -

Smythe Volvo responded

Dina really is the best and thank you for saying so. She’s a strong member of our service team consistently making our customers happy.

July 30, 2023

Dina was very friendly and took the time to explain everything thoroughly.would recommend seeing her for you car needs! More

by Jonathan.cortes9628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Aug 05, 2023 -

Smythe Volvo responded

Thank you for taking the time out of your day to post these kind words towards Dina and they were service appointment.

July 28, 2023

Everybody are very friendly and helpful. It is a pleasure to have service at the place. More

by Inna Kats
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Smythe Volvo responded

We have a great service team and they work so well together to make our customers happy. Thanks for taking the time to post this review about Tom and our service department.

July 27, 2023

Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Aug 08, 2023 -

Smythe Volvo responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

July 27, 2023

Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Aug 08, 2023 -

Smythe Volvo responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

July 27, 2023

I came in for a tire pressure warning and Dina was quick and efficient! I always go to Dina for service! More

by Erin.Henson1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Aug 08, 2023 -

Smythe Volvo responded

Dina is great and a strong member of our service team. We appreciate this review and your business.

July 26, 2023

Smythe Volvo is a credit to the Volvo Family! Max is an asset to the dealership, extremely friendly and knowledgeable. He has all the answers I needed clearly and succinctly. He happened to be i More

by K.schmidt16
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max B, Dina Thomson, Max Bassi
Aug 08, 2023 -

Smythe Volvo responded

This is an awesome review and thank you for taking the time to post it. We appreciate your business.

Aug 08, 2023 -

Smythe Volvo responded

On behalf of Max and the team. Thank you.

Aug 08, 2023 -

K.schmidt16 responded

Haha! I was just thinking about what a fabulous car my Volvo is! And what an easy enjoyable experience I had at Smythe Motors. This car is gorgeous and loaded! Highly highly recommended.

July 25, 2023

Love Smythe. I bought two cars from them and will only service my vehicle there. Loaners are impossible to find anywhere and yet they are able to accommodate almo More

by dcaviles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Smythe Volvo responded

Great review! Thank you for sharing these details of our service department. We appreciate your business and your kind words.

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