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Smythe Volvo - Service Center

Summit, NJ

5.0
1,216 Reviews

1,216 Reviews of Smythe Volvo - Service Center

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January 10, 2025

Jessica was very professional and really helpful. I really appreciate her support in solving my service issue. More

by Vaao34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Jessica and the team at Smythe Volvo are fantastic. Made the service process so easy and smooth. More

by jordan.eshet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

A small interior part on my car fell off. Smythe’s service was helpful and quick! More

by alexandradenburg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

The Service Advisor, Jessica Hermida and Assistant Service Manager, David Ferrence were great. It was Christmas Eve and I was visiting New Jersey from South Carolina I had a nail in my tire.and the se More

by bilalrobinson106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Jessica was extremely helpful and went out of her way to make sure we were satisfied. More

by Markdanielsp80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Clear communication, clean facilities, service with a smile, and the vehicle came back clean (inside and out) - thank you! More

by ags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

Jessica’s interpersonal skills and professionalism made the experience both enjoyable and smooth. Very accommodating atmosphere. More

by adan13
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Doug Macadam and Scott Jackson are pillars of professionalism and efficiency. They both have consistently throughout the years gone above and beyond what is expected to provide the ultimate cust More

by Gabrielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Smythe Volvo responded

We do recognize Scott and Doug for the value that they provide to our company and our lives. They are great men. Thank you for taking the time to share these kind words.

December 30, 2024

Great service experience! Jessica was attentive and communicative throughout the process, and was a pleasure to work with! More

by Cgreed87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Smythe Volvo responded

Great review! Thank you for sharing your experience of Jessica and our service department. We appreciate your business.

December 30, 2024

Jessica was a pleasure to work with. Welcoming, professional, upbeat, tentative to my needs. Explained services and costs. More

by Luvvolvo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Smythe Volvo responded

Jessica is terrific and thank you for pointing that out.

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