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Smythe Volvo - Service Center

Summit, NJ

4.9
1,233 Reviews

1,233 Reviews of Smythe Volvo - Service Center

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April 19, 2025

Doug was able to help me with my 2025 xc40. He was able to get me in immediately and to have a computer program rerun. This was needed to my heated seats and steering wheel. The entire service More

by jwkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Smythe Volvo responded

Thank you for your continued loyalty to Smythe Volvo over the years. We're pleased our team met your expectations during the service on your 2025 XC40. We appreciate you taking the time to share this feedback and look forward to assisting with any future needs.

April 12, 2025

Jessica was extremely helpful in solving the issue with my car and in a quick manner. More

by Wave5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Smythe Volvo responded

Thank you for your feedback. We're glad our team could assist with your car at Smythe Volvo. Enjoy!

April 08, 2025

Sales and Service here is excellent. Everything was explained to me thoroughly and I was kept up to date on status. More

by Satisfied Volvo Cust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Piriz (Finance)
Apr 08, 2025 -

Smythe Volvo responded

Thank you for choosing Smythe Volvo Cars. We appreciate your kind words and are happy everything was explained thoroughly. Wishing you a great day ahead!

April 05, 2025

Outstanding service and product, would highly recommend Smythe for a new or used car. Loyal customer for over 20 years More

by MB
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee (Jay) Shabazz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Smythe Volvo responded

We truly appreciate your continued trust in Smythe Volvo Cars. Your recommendation means a lot to us. Thank you for being such a loyal customer over the years; we wish you many more smooth rides ahead! Enjoy!

March 31, 2025

Just stopped in because I had a quick question about the lighting in my car. Jay went out of his friendly way yo help me. So refreshing! More

by Nchopey
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay- The new guy
Apr 02, 2025 -

Smythe Volvo responded

At Smythe Volvo purchasing the car is only the beginning of the relationship. We are there for all your automotive needs. Thank you for taking the time to post this great review.

March 28, 2025

Quick and efficient service. Jessica was pleasant and helpful. And I even got to see Kevin. 🙌🏼 Thanks everyone. More

by jddonnelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Smythe Volvo responded

Quick and efficient is how you want your service experience to be. Jessica is great at delivering this kind of service. Thank you for taking the time to share your experience of our service department.

February 28, 2025

Jessica at Smythe was so welcoming, amazing, and ensured I knew exactly what was going on with my vehicle. Highly recommended! More

by jaimerbanach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Smythe Volvo responded

Jessica is a true professional and a strong member of our service team. Thank you for sharing your experience and thank you for your business.

February 25, 2025

I got into my car and discovered I had a flat tire. The Smythe Volvo service department immediately took me in with no appointment. Wound up that I needed anew tire which was replaced at no charge sinc More

by Travler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Smythe Volvo responded

Tom is a great person and a strong member of our service team. Thank you for taking the time to share your experience. We are glad to be able to get you back on the road so soon. We look forward to seeing you for your next schedule maintenance in the service drive.

February 18, 2025

Recently had a small service issue which some dealers would have put on a lower priority list. My service rep, Tom Coward, treated it like an important issue. Tom acted with the highest level of excellen More

by sn289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Smythe Volvo responded

Tom is a true professional and a strong member of our service team. Thank you for posting this excellent review and for your kind words.

February 17, 2025

Jessica helped me with my first service experience at Smythe Volvo. She is personable and I especially liked her honest advice. Reflects well on the dealership and service experience. I’d definitely come More

by Rohan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Smythe Volvo responded

Thank you for these kind words and for your recommendation. Jessica is a strong member of our service team and a great person. We appreciate your business.

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