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Smythe Volvo - Service Center

Summit, NJ

4.9
1,229 Reviews

1,229 Reviews of Smythe Volvo - Service Center

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March 31, 2025

Just stopped in because I had a quick question about the lighting in my car. Jay went out of his friendly way yo help me. So refreshing! More

by Nchopey
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay- The new guy
Apr 02, 2025 -

Smythe Volvo responded

At Smythe Volvo purchasing the car is only the beginning of the relationship. We are there for all your automotive needs. Thank you for taking the time to post this great review.

March 28, 2025

Quick and efficient service. Jessica was pleasant and helpful. And I even got to see Kevin. 🙌🏼 Thanks everyone. More

by jddonnelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Smythe Volvo responded

Quick and efficient is how you want your service experience to be. Jessica is great at delivering this kind of service. Thank you for taking the time to share your experience of our service department.

February 28, 2025

Jessica at Smythe was so welcoming, amazing, and ensured I knew exactly what was going on with my vehicle. Highly recommended! More

by jaimerbanach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Smythe Volvo responded

Jessica is a true professional and a strong member of our service team. Thank you for sharing your experience and thank you for your business.

February 25, 2025

I got into my car and discovered I had a flat tire. The Smythe Volvo service department immediately took me in with no appointment. Wound up that I needed anew tire which was replaced at no charge sinc More

by Travler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Smythe Volvo responded

Tom is a great person and a strong member of our service team. Thank you for taking the time to share your experience. We are glad to be able to get you back on the road so soon. We look forward to seeing you for your next schedule maintenance in the service drive.

February 18, 2025

Recently had a small service issue which some dealers would have put on a lower priority list. My service rep, Tom Coward, treated it like an important issue. Tom acted with the highest level of excellen More

by sn289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Smythe Volvo responded

Tom is a true professional and a strong member of our service team. Thank you for posting this excellent review and for your kind words.

February 17, 2025

Jessica helped me with my first service experience at Smythe Volvo. She is personable and I especially liked her honest advice. Reflects well on the dealership and service experience. I’d definitely come More

by Rohan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Smythe Volvo responded

Thank you for these kind words and for your recommendation. Jessica is a strong member of our service team and a great person. We appreciate your business.

February 06, 2025

I understand this is a new car and David was very patient and worked hard to answer all of my questions More

by cttrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Riecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mensah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Feb 17, 2025 -

Smythe Volvo responded

It is important to us that all of our customers leave our business comfortable with all of the features on their new car. David does a fantastic job at making this happen. Thank you for this wonderful review.

February 05, 2025

Purchased S80 T6 in 2001 and recall the process was flawless. Sales person provided us with a detailed explanation of the car's features and how to use them. Service department always had the work comp More

by Janbonalsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Smythe Volvo responded

What a wonderful review! Thank you for taking the time to share your experience. We appreciate your business.

January 24, 2025

Been going to Smythe Volvo for years. Great service and honest deals. Will keep coming back. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Smythe Volvo responded

Thank you for your years of loyalty and for this 5 start review. We appreciate your business.

January 22, 2025

Jessica Hermida was great to interact with. She attentively listened and answered my questions. The best thing about the service was that service center accomodated to service my car at a mu More

by Lula1881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Smythe Volvo responded

This is great news. Your experience is one we try to provide to all of our customers in the service department. Thank you for taking the time to share these kind words.

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