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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,361 Reviews

1,361 Reviews of Smithtown Volkswagen - Service Center

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June 04, 2020

Love my Atlas Thanks to Adam Shifrin for introducing me to the line. Mike DiMaria for all of his hard work and negotiating skills. And to Danielle Dipietro for cont More

by adria.m.weinstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DiMaria, Danielle Dipietro
Jul 08, 2020 -

Smithtown Volkswagen responded

We're pleased to know that you have been properly assisted here. Thank you for choosing us for all of your vehicle needs.

May 23, 2020

My time here was very quick and efficient. I was treated nicely. I felt safe during the Coronavirus and received my car back exactly how I left it More

by rkeat18
Recommend Dealer
Yes
Employees Worked With
Evan, Tom Wilde
Jul 08, 2020 -

Smithtown Volkswagen responded

We're so glad we could make you experience convenient and easy. Thank you for coming in and leaving us such a nice review!

May 22, 2020

Great Sales Dept with a Howard Feinman and great Service Rep and SW service with Tom Wilde -all excellent people and great to deal with! More

by Marianne Brooks
Recommend Dealer
Yes
Employees Worked With
Feinman, Howard in Sales Dept. Five Stars!!!, Tom Wilde
Jul 08, 2020 -

Smithtown Volkswagen responded

We're so glad that both our sales and service staff has been accommodating! Thank you for choosing us to assist you with your vehicle needs.

May 20, 2020

Service on Golf It was prompt professional service. The service was responsive to my service recall on the performance monitor. Good communication and James called w More

by BRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro, James Coughlin
Jul 08, 2020 -

Smithtown Volkswagen responded

We're pleased to know that you had a good experience with us. Thank you for coming in!

May 18, 2020

Always Seamless! Service is always good and Tom is always professional and a pleasure to deal with. My car is well taken care of and ready when promised. More

by mcrdh95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
Jul 08, 2020 -

Smithtown Volkswagen responded

Thank you for taking the time to leave us a review! We're so glad that you had a good experience with us.

May 15, 2020

Always a pleasure As always, the staff treat me very well and address any concerns in regards to repairing my VW. The service consultants are second to none. Always p More

by pjorlando1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Jul 08, 2020 -

Smithtown Volkswagen responded

Thank you so much for leaving such a great review! We're so happy that you have been taken care of here during y our service appointments. We hope to see you again soon.

May 14, 2020

Upgrade and routine maintenance Excellent customer service. Good communications, would definitely bring my vehicles back in the future. Aaaaa aaaa aaa a. Aaaa a a aaa aaa bbb bb. More

by george
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, James Coughlin
Jul 08, 2020 -

Smithtown Volkswagen responded

We're so glad you had a good experience here. We hope to see you again soon!

May 12, 2020

Excellent as always. Professional, fast and friendly service. Smithtown VW helps keep my car running strong. Fair pricing and check for specials online. Stop by More

by brianmccabe80
Recommend Dealer
Yes
Employees Worked With
Bob Ribaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Wilde, Danielle Dipietro
Jul 08, 2020 -

Smithtown Volkswagen responded

We're pleased to know we can make your service appointments convenient and that our staff takes good care of you! Thank you for coming in.

May 11, 2020

2019 Atlas was brought to service for an update in the software. Service department was clean and all employees working were eager to assist me. Service was painless and everything appeared to be complete More

by dms201
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria, Scott Miller, Tom Wilde
Jul 08, 2020 -

Smithtown Volkswagen responded

We're so happy that you had such a good experience here and that you were well assisted. Thank you for coming in and we hope to see you again soon!

May 11, 2020

This my third time in the service department and I’m really happy with them I don’t know about buying car from VW Smithtown yet!!! But service people are awesome 👍👌 More

by kubatsoner
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin
Jul 08, 2020 -

Smithtown Volkswagen responded

We're thrilled to know that you've had such good experiences in our service department! Thank you for coming in.

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