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1,361 Reviews of Smithtown Volkswagen - Service Center
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September 14, 2020
Danielle was really friendly and helpful. Free shuttle service is nice too, especially now during COVID. It is more important than ever to be able to wait from the safety of my own home. Will return. service is nice too, especially now during COVID. It is more important than ever to be able to wait from the safety of my own home. Will return. More
by buddy01
Verified CustomerEmployees Worked With
Danielle Dipietro
September 10, 2020
Service at Smithtown VW is the best Honest reliable Service at Smithtown VW is the best Honest reliable friendly and explain everything Very accommodating Go over charges in advance Conveniently Service at Smithtown VW is the best Honest reliable friendly and explain everything Very accommodating Go over charges in advance Conveniently located Love the staff there too More
by angie9796
Employees Worked With
Tom Wilde
September 01, 2020
I love & trust my Volkswagen dealership. Full confidence in them all the way around from sales to service!! I've been a loyal VW customer for years & will continue to do so. in them all the way around from sales to service!! I've been a loyal VW customer for years & will continue to do so. More
by joycelevinstein
August 23, 2020
Quick and easy! Problem solved! Also checked the car for air, fluids, etc. All very nice! Highly recommend the entire service department! Will be back! air, fluids, etc. All very nice! Highly recommend the entire service department! Will be back! More
by mksalhert
Employees Worked With
Tom Wilde
August 22, 2020
The friendly staff is motivated to get their customers served quickly and efficiently. (Please don't make the review a 25 work minimum--thank you) served quickly and efficiently. (Please don't make the review a 25 work minimum--thank you) More
by CAHK3
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin
August 21, 2020
Overall, it was a great experience! Clear communication & fast service - easy process to fix a recall on my VW jetta. Thank you to Tom Wilde for your help! fast service - easy process to fix a recall on my VW jetta. Thank you to Tom Wilde for your help! More
by VC
Employees Worked With
Tom Wilde
August 18, 2020
Danielle was very helpful and knowledgeable. It was a pleasure having her help with my vehicle maintenance needs. She is an asset to Smithtown VW pleasure having her help with my vehicle maintenance needs. She is an asset to Smithtown VW More
by maven107
Employees Worked With
Danielle Dipietro
August 14, 2020
First rate service, honest, friendly and competent, :-)) First rate service, honest, friendly and competent, and what really what makes the way I was treated even more special, was that this service was comp First rate service, honest, friendly and competent, and what really what makes the way I was treated even more special, was that this service was complementary (free), but the way I was treated by everyone at the dealership, you would have thought I was royalty, paid a million dollars, or I was a relative of the owner. A special thank you to my service advisor Thomas who listened to my descriptions of my concerns and what I thought needed to be checked, and expertly wrote up for the mechanics what to check, and he even printed out a list for me of what would be done at this service interval. Once again, this dealership and all the employees exceeded my expectations. Many thanks, Joe M. More
by legalese4u
August 06, 2020
Absolutely wonderful everytime i need service! Great service always Danielle, Tom and Nayla are the best there is! Always able to get a ride and Raffi is wonderful!!! Thank you guys!! Great service always Danielle, Tom and Nayla are the best there is! Always able to get a ride and Raffi is wonderful!!! Thank you guys!! More
by RUBEYTOOS
Employees Worked With
Danielle Dipietro
July 26, 2020
Personable Care I highly recommend this service shop. I have been going for years. The staff especially "Tom" are knowledgeable and caring. They realize money is a I highly recommend this service shop. I have been going for years. The staff especially "Tom" are knowledgeable and caring. They realize money is a big issue and ensure I get only the service I need. Tom deals with me kindly even though I can be difficult. The professionalism of this staff is one to be commended! More
by gpdaniti
Employees Worked With
Tom Wilde
